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Quality and Operational Excellence training

90 programmes in quality and operational excellence, available as public courses, online delivery or in-house training for your own team.

Showing 90 of 90 courses

Quality and Operational Excellence

Lean Six Sigma Green Belt Practical Application

Six Sigma fails in South African plants when it is taught as statistics rather than as a way to run improvement projects under real...

Next session
31 Aug to 4 Sep 2026
Venue
Online
5 day programme
FromUS$900
Quality and Operational Excellence

ISO 9001 Quality Management Systems in Practice

Most quality systems fail their internal audits on the same handful of clauses. The ISO 9001 standard is studied here as a body of...

Next session
31 Aug to 2 Sep 2026
Venue
Pretoria
3 day programme
FromUS$900
Quality and Operational Excellence

Quality Nonconformance and Corrective Action

Two thirds of corrective actions address a symptom and the failure returns within the quarter. Delegates practise structured investigation...

Next session
31 Aug to 2 Sep 2026
Venue
Harare
3 day programme
FromUS$900
Quality and Operational ExcellenceNew

Total Productive Maintenance and Equipment Reliability

Unplanned breakdowns cost more than the repair. Grid instability and hard starts after load shedding have shortened equipment life across...

Next session
31 Aug to 4 Sep 2026
Venue
Mauritius
5 day programme
FromUS$900
Quality and Operational Excellence

Supplier Quality and Incoming Inspection

Rejected material at goods receiving is expensive, but rejected material found on the line is far worse. Sessions cover supplier selection...

Next session
31 Aug to 1 Sep 2026
Venue
Durban
2 day programme
FromUS$900
Quality and Operational Excellence

Internal Quality Auditing for Management Systems

Internal audits are meant to find problems before customers or external auditors do, yet many are reduced to a box ticking walk around the...

Next session
31 Aug to 2 Sep 2026
Venue
Mozambique
3 day programme
FromUS$900
Quality and Operational Excellence

Root Cause Analysis and Structured Problem Solving

South African manufacturers and service providers often close out defects with quick fixes that mask the real cause, so problems return...

Next session
31 Aug to 1 Sep 2026
Venue
Harare
2 day programme
FromUS$900
Quality and Operational Excellence

Process Mapping and Value Stream Analysis

Operations teams across South African industries and logistics chains frequently cannot see where time, stock, and quality are actually...

Next session
31 Aug to 2 Sep 2026
Venue
Mauritius
3 day programme
FromUS$900
Quality and Operational Excellence

Statistical Process Control for Production Teams

Production lines in South African factories often rely on operators eyeballing output rather than tracking variation with data, so drift...

Next session
31 Aug to 2 Sep 2026
Venue
Durban
3 day programme
FromUS$900
Quality and Operational Excellence

Cost of Quality and Continuous Improvement Metrics

Quality departments across South African organisations struggle to justify improvement spend because the true cost of scrap, rework...

Next session
31 Aug to 1 Sep 2026
Venue
Lusaka
2 day programme
FromUS$900
Quality and Operational Excellence

Kaizen Facilitation and Continuous Improvement Culture

Improvement events in many South African workplaces fizzle out once the facilitator leaves because staff were never taught how to run...

Next session
31 Aug to 2 Sep 2026
Venue
Mozambique
3 day programme
FromUS$900
Quality and Operational Excellence

Workplace Organisation and 5S for Industrial Sites

Cluttered stores, mislabelled parts, and lost tools cost South African plants and warehouses hours of hidden downtime every week, yet...

Next session
31 Aug to 1 Sep 2026
Venue
Cape Town
2 day programme
FromUS$900
Quality and Operational Excellence

Failure Mode and Effects Analysis Workshop

New products, modified processes, and imported equipment often reach South African production lines without a structured review of what...

Next session
31 Aug to 2 Sep 2026
Venue
Kampala
3 day programme
FromUS$900
Quality and Operational Excellence

Business Process Improvement and Operational Excellence

Many South African organisations run improvement projects in isolated pockets that never add up to a coherent operational excellence...

Next session
31 Aug to 4 Sep 2026
Venue
Dubai
5 day programme
FromUS$900
Quality and Operational Excellence

Quality Management for Food and Beverage Manufacturing

Food and beverage manufacturers in South Africa operate under close scrutiny from retailers, export markets, and regulators such as the...

Next session
31 Aug to 2 Sep 2026
Venue
Johannesburg
3 day programme
FromUS$900
Quality and Operational Excellence

Measurement Systems Analysis and Calibration Management

Quality decisions across South African plants are only as good as the measuring equipment behind them, yet many sites lack a disciplined...

Next session
31 Aug to 2 Sep 2026
Venue
Kigali
3 day programme
FromUS$900
Quality and Operational Excellence

Mistake Proofing and Error Proofing in Manufacturing

Human error remains one of the most common causes of defects on South African production lines, yet many corrective actions rely on...

Next session
31 Aug to 1 Sep 2026
Venue
Cairo
2 day programme
FromUS$900
Quality and Operational Excellence

Quality Management for Mining and Heavy Industry Operations

Mining houses and heavy industry operations across Southern Africa face unique quality challenges, from variable ore grades and harsh site...

Next session
7 to 9 Sep 2026
Venue
Online
3 day programme
FromUS$900
Quality and Operational Excellence

Lean Manufacturing Fundamentals for Shop Floor Supervisors

Shop floor supervisors in South African factories are often expected to run lean improvement activities without ever having been taught the...

Next session
31 Aug to 4 Sep 2026
Venue
Dar es Salaam
5 day programme
FromUS$900
Quality and Operational Excellence

Data Driven Decision Making for Operations Managers

Operations managers in South African businesses are often flooded with production, quality, and maintenance data but lack the analytical...

Next session
31 Aug to 1 Sep 2026
Venue
Lagos
2 day programme
FromUS$900
Quality and Operational ExcellenceNew

Lean Six Sigma Black Belt for Improvement Project Leaders

Many South African operations run improvement projects that stall once the easy wins are gone and the harder, cross departmental problems...

Next session
31 Aug to 4 Sep 2026
Venue
Lusaka
5 day programme
FromUS$900
Quality and Operational ExcellenceNew

Design of Experiments for Process Optimisation

Production and process teams across South African industry often tune settings by trial and error, changing one factor at a time and never...

Next session
31 Aug to 2 Sep 2026
Venue
Mozambique
3 day programme
FromUS$900
Quality and Operational ExcellenceNew

Advanced Product Quality Planning and Control Plans

Suppliers to the South African automotive and manufacturing sectors are frequently required to demonstrate structured product quality...

Next session
31 Aug to 2 Sep 2026
Venue
Cape Town
3 day programme
FromUS$900
Quality and Operational ExcellenceNew

Theory of Constraints and Bottleneck Management

Operations across South Africa often add resources everywhere to lift output, when the real limit sits at a single bottleneck that governs...

Next session
31 Aug to 1 Sep 2026
Venue
Kampala
2 day programme
FromUS$900
Quality and Operational ExcellenceNew

Gemba Walks and Daily Management for Frontline Quality

Quality problems in South African operations are often discovered too late, in reports and audits, rather than at the place where the work...

Next session
31 Aug to 1 Sep 2026
Venue
Johannesburg
2 day programme
FromUS$900
Quality and Operational ExcellenceNew

Document Control and Quality Records Management

Well run South African quality systems can still fail an audit when procedures are out of date, uncontrolled copies circulate, and records...

Next session
31 Aug to 1 Sep 2026
Venue
Kigali
2 day programme
FromUS$900
Quality and Operational ExcellenceNew

Customer Complaint Handling and Quality Feedback Systems

For many South African manufacturers and service providers, customer complaints arrive scattered across emails, calls, and returns, and...

Next session
31 Aug to 1 Sep 2026
Venue
Cairo
2 day programme
FromUS$900
Quality and Operational ExcellenceNew

Benchmarking and Best Practice Transfer for Operations

South African operations often know they lag competitors or sister sites but lack a disciplined way to measure the gap and close it. This...

Next session
7 to 9 Sep 2026
Venue
Online
3 day programme
FromUS$900
Quality and Operational ExcellenceNew

Lean Six Sigma Yellow Belt Awareness and Team Participation

Many African improvement projects stall because shop floor staff do not understand the tools their Green Belts and Black Belts are using...

Next session
7 to 8 Sep 2026
Venue
Mauritius
2 day programme
FromUS$900
Quality and Operational ExcellenceNew

Quality Function Deployment and the House of Quality

African manufacturers and service providers frequently launch products that miss what customers actually value, leading to costly redesigns...

Next session
31 Aug to 2 Sep 2026
Venue
Nairobi
3 day programme
FromUS$900
Quality and Operational ExcellenceNew

Single Minute Exchange of Die and Rapid Changeover

Long changeover times force African factories into large batches, high inventory, and slow response to customer orders. Single Minute...

Next session
31 Aug to 1 Sep 2026
Venue
Online
2 day programme
FromUS$900
Quality and Operational ExcellenceNew

Visual Management and Andon Systems for the Factory Floor

In busy African factories, problems and delays often stay hidden until they become expensive. Visual management makes the state of a...

Next session
31 Aug to 1 Sep 2026
Venue
Harare
2 day programme
FromUS$900
Quality and Operational ExcellenceNew

Overall Equipment Effectiveness Measurement and Improvement

African operations often invest heavily in equipment yet run it well below its true capacity because losses are never measured. Overall...

Next session
31 Aug to 2 Sep 2026
Venue
Mauritius
3 day programme
FromUS$900
Quality and Operational ExcellenceNew

A3 Thinking and Structured Improvement Reporting

Improvement efforts across African organisations often produce thick reports that few people read and fewer act on. A3 thinking condenses a...

Next session
31 Aug to 1 Sep 2026
Venue
Durban
2 day programme
FromUS$900
Quality and Operational ExcellenceNew

Improvement Kata and Coaching Kata for Frontline Teams

Many African improvement programmes deliver a burst of gains that quietly fade once the consultants leave. The Improvement Kata builds a...

Next session
31 Aug to 2 Sep 2026
Venue
Mozambique
3 day programme
FromUS$900
Quality and Operational ExcellenceNew

Quality Management for Construction and Civil Works Projects

Rework and defects on African construction sites drive up cost, delay handover, and expose contractors to claims. This course applies...

Next session
31 Aug to 2 Sep 2026
Venue
Cape Town
3 day programme
FromUS$900
Quality and Operational ExcellenceNew

Warehouse and Distribution Operational Excellence

Warehouses across Africa lose time and accuracy to poor layout, unclear processes, and firefighting. This course applies Lean and quality...

Next session
31 Aug to 2 Sep 2026
Venue
Dubai
3 day programme
FromUS$900
Quality and Operational ExcellenceNew

Business Process Reengineering for Back Office Operations

When back office processes in African organisations grow by accretion, they become slow, error prone, and expensive to run. Business...

Next session
31 Aug to 4 Sep 2026
Venue
Johannesburg
5 day programme
FromUS$900
Quality and Operational ExcellenceNew

Supplier Development and Second Party Auditing

African buyers increasingly depend on local suppliers whose quality and delivery are not yet where they need to be. Rather than simply...

Next session
31 Aug to 2 Sep 2026
Venue
Kigali
3 day programme
FromUS$900
Quality and Operational ExcellenceNew

Acceptance Sampling and Inspection Planning

Inspecting every item is often impossible, yet African manufacturers and importers still need confidence that incoming and outgoing lots...

Next session
31 Aug to 1 Sep 2026
Venue
Dar es Salaam
2 day programme
FromUS$900
Quality and Operational ExcellenceNew

Layered Process Audits and Shop Floor Assurance

Quality problems often trace back to standards that quietly stop being followed on the floor. Layered process audits are short, frequent...

Next session
31 Aug to 1 Sep 2026
Venue
Lagos
2 day programme
FromUS$900
Quality and Operational ExcellenceNew

Lean Office and Administrative Process Improvement

Much of the waste in African organisations hides in office and administrative work, where forms circulate, approvals stall, and information...

Next session
7 to 9 Sep 2026
Venue
Mauritius
3 day programme
FromUS$900
Quality and Operational ExcellenceNew

IATF 16949 Quality Management for Automotive Suppliers

Automotive component makers in hubs such as the Eastern Cape and Gauteng must satisfy demanding original equipment manufacturer...

Next session
31 Aug to 2 Sep 2026
Venue
Harare
3 day programme
FromUS$900
Quality and Operational ExcellenceNew

Quality 4.0 and Digital Transformation of Quality Management

Sensors, dashboards, and connected machines are changing how quality is measured and managed on African production sites. This course helps...

Next session
31 Aug to 2 Sep 2026
Venue
Durban
3 day programme
FromUS$900
Quality and Operational ExcellenceNew

Kanban and Pull System Implementation for Production Flow

Many African factories carry excess work in progress that ties up cash and hides quality problems. This course teaches how to design and...

Next session
31 Aug to 1 Sep 2026
Venue
Lusaka
2 day programme
FromUS$900
Quality and Operational ExcellenceNew

HACCP and Food Safety System Implementation for Processors

Food processors across Africa face rising retailer and export requirements for demonstrable food safety controls. This course teaches the...

Next session
31 Aug to 2 Sep 2026
Venue
Mozambique
3 day programme
FromUS$900
Quality and Operational ExcellenceNew

Business Excellence Models and Organisational Self Assessment

Business excellence models give organisations a structured way to judge how well they perform across leadership, strategy, people, and...

Next session
31 Aug to 2 Sep 2026
Venue
Johannesburg
3 day programme
FromUS$900
Quality and Operational ExcellenceNew

Managing Product Recalls, Traceability and Batch Control

A single quality failure can force a recall that threatens both customer safety and brand reputation. This course teaches organisations how...

Next session
31 Aug to 1 Sep 2026
Venue
Kigali
2 day programme
FromUS$900
Quality and Operational ExcellenceNew

Quality Inspection Techniques and Precision Gauge Handling

Reliable inspection depends on people who know how to read a drawing, choose the right instrument, and use it correctly. This hands on...

Next session
7 to 8 Sep 2026
Venue
Online
2 day programme
FromUS$900
Quality and Operational ExcellenceNew

Six Sigma for Transactional and Financial Processes

Six Sigma is often seen as a factory tool, yet the biggest gains in banks, insurers, and shared service centres come from fixing paperwork...

Next session
31 Aug to 2 Sep 2026
Venue
Dar es Salaam
3 day programme
FromUS$900
Quality and Operational ExcellenceNew

Continuous Flow and Cellular Manufacturing Cell Design

Batch and queue layouts create long lead times, high inventory, and hidden defects that only appear much later. This course teaches how to...

Next session
31 Aug to 2 Sep 2026
Venue
Lagos
3 day programme
FromUS$900
Quality and Operational ExcellenceNew

Quality Management for Contract and Outsourced Manufacturing

Brand owners increasingly rely on contract manufacturers, yet quality problems at an outsourced site quickly become the brand owner's...

Next session
31 Aug to 2 Sep 2026
Venue
Online
3 day programme
FromUS$900
Quality and Operational ExcellenceNew

Lean Product and Process Development for New Product Teams

Many quality and cost problems are locked in long before production starts, during product and process design. This course teaches lean...

Next session
31 Aug to 2 Sep 2026
Venue
Pretoria
3 day programme
FromUS$900
Quality and Operational ExcellenceNew

Process Capability Analysis and Cpk for Manufacturing Teams

Many African manufacturers set specification limits but never confirm whether their processes can actually meet them, so scrap and customer...

Next session
31 Aug to 1 Sep 2026
Venue
Lusaka
2 day programme
FromUS$900
Quality and Operational ExcellenceNew

Work Measurement, Time Study and Production Line Balancing

Uneven workloads and unmeasured cycle times leave many African production lines with idle stations at one point and bottlenecks at another...

Next session
31 Aug to 4 Sep 2026
Venue
Mozambique
5 day programme
FromUS$900
Quality and Operational ExcellenceNew

Lean Six Sigma Champion and Deployment Leadership

Many improvement programmes in African organisations stall because senior leaders sponsor belts but never learn how to select, resource and...

Next session
31 Aug to 1 Sep 2026
Venue
Cape Town
2 day programme
FromUS$900
Quality and Operational ExcellenceNew

Sustaining Continuous Improvement Gains and Standardisation

Across African industry, hard won improvements often slip back to old habits within months because gains are never locked in through...

Next session
31 Aug to 1 Sep 2026
Venue
Kampala
2 day programme
FromUS$900
Quality and Operational ExcellenceNew

PDCA and the Deming Cycle for Everyday Problem Solving

Many teams in African workplaces jump straight to solutions without testing them, so fixes fail and the same issues resurface. This course...

Next session
31 Aug to 1 Sep 2026
Venue
Cairo
2 day programme
FromUS$900
Quality and Operational ExcellenceNew

Operational Excellence for Small and Medium Manufacturers

Small and medium manufacturers form the backbone of African industry, yet most cannot spare staff for large improvement programmes or...

Next session
7 to 9 Sep 2026
Venue
Online
3 day programme
FromUS$900
Quality and Operational ExcellenceNew

Green Lean and Sustainable Operational Excellence

Rising energy, water and material costs are squeezing African operations, while customers increasingly ask about environmental impact. This...

Next session
31 Aug to 1 Sep 2026
Venue
Dar es Salaam
2 day programme
FromUS$900
Quality and Operational ExcellenceNew

Lean Healthcare and Patient Flow Improvement

Overcrowded outpatient departments, long queues and delayed discharges strain hospitals and clinics across Africa, frustrating patients and...

Next session
31 Aug to 2 Sep 2026
Venue
Lagos
3 day programme
FromUS$900
Quality and Operational ExcellenceNew

Quality Management for Steel and Metal Fabrication Operations

Steel and metal fabrication shops across Africa lose margin to weld defects, dimensional errors and material problems that surface only at...

Next session
31 Aug to 2 Sep 2026
Venue
Nairobi
3 day programme
FromUS$900
Quality and Operational ExcellenceNew

Quality Management for Electronics and Circuit Board Assembly

Electronics and circuit board assembly is expanding in African manufacturing, where tiny defects such as poor solder joints or misplaced...

Next session
31 Aug to 1 Sep 2026
Venue
Durban
2 day programme
FromUS$900
Quality and Operational ExcellenceNew

Laboratory Quality Management and ISO/IEC 17025 Readiness

Testing and calibration laboratories across Africa are under growing pressure to prove the reliability of their results to customers and...

Next session
31 Aug to 2 Sep 2026
Venue
Lusaka
3 day programme
FromUS$900