Six Sigma is often seen as a factory tool, yet the biggest gains in banks, insurers, and shared service centres come from fixing paperwork, approvals, and financial processes. This course adapts the define, measure, analyse, improve, and control approach to transactional work. Delegates learn to cut errors, delays, and rework in African back office and financial operations where variation is hard to see.
This course suits process improvement practitioners, finance and operations managers, and analysts working in banking, insurance, shared services, and other transactional environments.
| Dates | Venue | Days | Fee | Calendar |
|---|---|---|---|---|
| 17 to 19 Aug 2026 | Harare | 3 | US$1,500 | |
| 24 to 26 Aug 2026 | Kampala | 3 | US$1,500 | |
| 31 Aug to 2 Sep 2026 | Dar es Salaam | 3 | US$1,500 | |
| 7 to 9 Sep 2026 | Pretoria | 3 | R13,000 | |
| 14 to 16 Sep 2026 | Cape Town | 3 | R13,000 | |
| 28 to 30 Sep 2026 | Online | 3 | US$900 | |
| 5 to 7 Oct 2026 | Mozambique | 3 | US$1,500 | |
| 12 to 14 Oct 2026 | Cairo | 3 | US$1,500 | |
| 19 to 21 Oct 2026 | Accra | 3 | US$1,500 | |
| 26 to 28 Oct 2026 | Lusaka | 3 | US$1,500 | |
| 2 to 4 Nov 2026 | Kigali | 3 | US$1,500 | |
| 9 to 11 Nov 2026 | Nairobi | 3 | US$1,500 | |
| 16 to 18 Nov 2026 | Durban | 3 | R13,000 | |
| 23 to 25 Nov 2026 | Johannesburg | 3 | R13,000 | |
| 7 to 9 Dec 2026 | Mauritius | 3 | US$1,500 | |
| 14 to 16 Dec 2026 | Dubai | 3 | US$1,500 | |
| 21 to 23 Dec 2026 | Lagos | 3 | US$1,500 |
Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.
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