Production lines in South African factories often rely on operators eyeballing output rather than tracking variation with data, so drift goes unnoticed until a batch is rejected. This course introduces statistical process control in plain language, covering control charts, process capability, and common cause versus special cause variation, so shift supervisors and quality technicians can catch problems early and keep processes within specification.
What you will be able to do
Explain the difference between common cause and special cause variation.
Construct and interpret X-bar and R control charts from production data.
Calculate process capability indices and relate them to customer specification limits.
Identify out of control signals and trends before they produce defective output.
Apply sampling plans that balance inspection effort against production speed.
Present control chart data to shift teams in a way that drives corrective action.
Course outline
01Understanding Process Variation
02Common Cause Versus Special Cause
03Building Control Charts by Hand
04Interpreting Out of Control Signals
05Process Capability and Cpk
06Sampling Plans for Production
07Responding to Chart Signals
08Sustaining SPC on the Shop Floor
Who should attend
This course is intended for production supervisors, quality technicians, process engineers, and shift leaders who monitor manufacturing output against specification.
Dates, venues and fees
Dates
Venue
Days
Fee
Calendar
17 to 19 Aug 2026
Kigali
3
US$1,500
24 to 26 Aug 2026
Nairobi
3
US$1,500
31 Aug to 2 Sep 2026
Durban
3
R13,000
7 to 9 Sep 2026
Johannesburg
3
R13,000
21 to 23 Sep 2026
Mauritius
3
US$1,500
28 to 30 Sep 2026
Dubai
3
US$1,500
5 to 7 Oct 2026
Lagos
3
US$1,500
12 to 14 Oct 2026
Harare
3
US$1,500
19 to 21 Oct 2026
Kampala
3
US$1,500
26 to 28 Oct 2026
Dar es Salaam
3
US$1,500
2 to 4 Nov 2026
Pretoria
3
R13,000
9 to 11 Nov 2026
Cape Town
3
R13,000
23 to 25 Nov 2026
Online
3
US$900
30 Nov to 2 Dec 2026
Mozambique
3
US$1,500
7 to 9 Dec 2026
Cairo
3
US$1,500
14 to 16 Dec 2026
Accra
3
US$1,500
21 to 23 Dec 2026
Lusaka
3
US$1,500
Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.
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