Data Driven Decision Making for Operations Managers

Operations managers in South African businesses are often flooded with production, quality, and maintenance data but lack the analytical skills to turn it into clear decisions. This course teaches practical data analysis for operations, including building meaningful dashboards, spotting trends versus noise, and using simple statistical reasoning to prioritise problems, so managers can act on evidence rather than gut feel or the loudest voice in the room.

What you will be able to do

Distinguish between meaningful trends and normal random variation in operational data.
Build a simple dashboard that highlights the metrics that matter most to a business.
Apply basic statistical reasoning to prioritise problems by frequency and impact.
Interpret production, quality, and maintenance data together to find root causes.
Present operational data to senior management in a clear, decision focused format.
Establish a routine review cadence that keeps data driven decisions on track.

Course outline

01Why Data Driven Decisions Matter
02Trends Versus Random Noise
03Building Meaningful Dashboards
04Basic Statistical Reasoning for Managers
05Linking Data Across Departments
06Prioritising Problems by Impact
07Presenting Data to Management
08Establishing a Review Cadence

Who should attend

This course is aimed at operations managers, plant managers, and department heads who must make decisions from production, quality, and maintenance data.

Dates, venues and fees

Dates	Venue	Days	Fee
17 to 18 Aug 2026	Mauritius	2	US$1,100
24 to 25 Aug 2026	Dubai	2	US$1,100
31 Aug to 1 Sep 2026	Lagos	2	US$1,100
7 to 8 Sep 2026	Harare	2	US$1,100
14 to 15 Sep 2026	Kampala	2	US$1,100
21 to 22 Sep 2026	Dar es Salaam	2	US$1,100
28 to 29 Sep 2026	Pretoria	2	R10,000
5 to 6 Oct 2026	Cape Town	2	R10,000
19 to 20 Oct 2026	Online	2	US$900
26 to 27 Oct 2026	Mozambique	2	US$1,100
2 to 3 Nov 2026	Cairo	2	US$1,100
9 to 10 Nov 2026	Accra	2	US$1,100
16 to 17 Nov 2026	Lusaka	2	US$1,100
23 to 24 Nov 2026	Kigali	2	US$1,100
30 Nov to 1 Dec 2026	Nairobi	2	US$1,100
7 to 8 Dec 2026	Durban	2	R10,000
14 to 15 Dec 2026	Johannesburg	2	R10,000

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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Training a whole team?

We can run Data Driven Decision Making for Operations Managers privately for your team, on your dates and built around your own systems. Group delivery is usually more cost effective from about six delegates.

Run this in-house