Business excellence models give organisations a structured way to judge how well they perform across leadership, strategy, people, and results. This course introduces widely used excellence frameworks and shows how to run an honest self assessment. Delegates learn to score their organisation, identify priority gaps, and build an improvement plan that lifts overall performance in an African operating context.
This course is intended for senior managers, quality leaders, and strategy professionals who want to benchmark and improve overall organisational performance.
| Dates | Venue | Days | Fee | Calendar |
|---|---|---|---|---|
| 17 to 19 Aug 2026 | Nairobi | 3 | US$1,500 | |
| 24 to 26 Aug 2026 | Durban | 3 | R13,000 | |
| 31 Aug to 2 Sep 2026 | Johannesburg | 3 | R13,000 | |
| 14 to 16 Sep 2026 | Mauritius | 3 | US$1,500 | |
| 21 to 23 Sep 2026 | Dubai | 3 | US$1,500 | |
| 28 to 30 Sep 2026 | Lagos | 3 | US$1,500 | |
| 5 to 7 Oct 2026 | Harare | 3 | US$1,500 | |
| 12 to 14 Oct 2026 | Kampala | 3 | US$1,500 | |
| 19 to 21 Oct 2026 | Dar es Salaam | 3 | US$1,500 | |
| 26 to 28 Oct 2026 | Pretoria | 3 | R13,000 | |
| 2 to 4 Nov 2026 | Cape Town | 3 | R13,000 | |
| 16 to 18 Nov 2026 | Online | 3 | US$900 | |
| 23 to 25 Nov 2026 | Mozambique | 3 | US$1,500 | |
| 30 Nov to 2 Dec 2026 | Cairo | 3 | US$1,500 | |
| 7 to 9 Dec 2026 | Accra | 3 | US$1,500 | |
| 14 to 16 Dec 2026 | Lusaka | 3 | US$1,500 | |
| 21 to 23 Dec 2026 | Kigali | 3 | US$1,500 |
Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.
Six Sigma fails in South African plants when it is taught as statistics rather than as a way to run improvement projects under real...
Most quality systems fail their internal audits on the same handful of clauses. The ISO 9001 standard is studied here as a body of...
Two thirds of corrective actions address a symptom and the failure returns within the quarter. Delegates practise structured investigation...