Managing Product Recalls, Traceability and Batch Control

A single quality failure can force a recall that threatens both customer safety and brand reputation. This course teaches organisations how to build the traceability and batch control needed to isolate affected product quickly and manage a recall with confidence. Delegates practise a mock recall so African manufacturers and distributors can respond calmly and limit damage when problems occur.

What you will be able to do

Explain the legal and commercial drivers behind product recalls.
Design batch coding and traceability that link raw materials to finished goods.
Establish the records needed to trace product forwards and backwards.
Build a recall plan with clear roles, decisions, and communication steps.
Conduct a mock recall to test readiness and identify gaps.
Capture lessons from incidents to prevent recurrence.

Course outline

01Recall Drivers and Consequences
02Batch Coding and Lot Identification
03Forward and Backward Traceability
04Records and Data Integrity
05Building the Recall Plan
06Roles, Decisions, and Communication
07Running a Mock Recall
08Learning From Incidents

Who should attend

This course suits quality managers, supply chain professionals, and operations leaders in manufacturing and distribution who are responsible for product safety and recall readiness.

Dates, venues and fees

Dates	Venue	Days	Fee
17 to 18 Aug 2026	Accra	2	US$1,100
24 to 25 Aug 2026	Lusaka	2	US$1,100
31 Aug to 1 Sep 2026	Kigali	2	US$1,100
7 to 8 Sep 2026	Nairobi	2	US$1,100
14 to 15 Sep 2026	Durban	2	R10,000
21 to 22 Sep 2026	Johannesburg	2	R10,000
5 to 6 Oct 2026	Mauritius	2	US$1,100
12 to 13 Oct 2026	Dubai	2	US$1,100
19 to 20 Oct 2026	Lagos	2	US$1,100
26 to 27 Oct 2026	Harare	2	US$1,100
2 to 3 Nov 2026	Kampala	2	US$1,100
9 to 10 Nov 2026	Dar es Salaam	2	US$1,100
16 to 17 Nov 2026	Pretoria	2	R10,000
23 to 24 Nov 2026	Cape Town	2	R10,000
7 to 8 Dec 2026	Online	2	US$900
14 to 15 Dec 2026	Mozambique	2	US$1,100
21 to 22 Dec 2026	Cairo	2	US$1,100

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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Training a whole team?

We can run Managing Product Recalls, Traceability and Batch Control privately for your team, on your dates and built around your own systems. Group delivery is usually more cost effective from about six delegates.

Run this in-house