Operations teams across South African industries and logistics chains frequently cannot see where time, stock, and quality are actually lost between departments. This course teaches practical process mapping and value stream analysis so participants can chart current state workflows, quantify waiting time, rework, and handoffs, and design a future state that removes non value adding steps without expensive new systems or headcount.
What you will be able to do
Map a current state process using standard flowcharting and value stream symbols.
Identify non value adding steps, delays, and handoffs that slow down a workflow.
Calculate lead time, cycle time, and process efficiency from real operational data.
Design a future state map that removes waste and shortens throughput time.
Facilitate a cross functional workshop to agree process changes with frontline staff.
Build an implementation plan that assigns owners and target dates to each improvement.
Course outline
01Principles of Process Mapping
02Value Adding Versus Waste
03Building a Current State Map
04Measuring Lead and Cycle Time
05Spotting Bottlenecks and Handoffs
06Designing the Future State
07Facilitating Improvement Workshops
08Building an Implementation Roadmap
Who should attend
This course suits operations managers, process engineers, supply chain coordinators, and continuous improvement practitioners responsible for improving workflow efficiency.
Dates, venues and fees
Dates
Venue
Days
Fee
Calendar
17 to 19 Aug 2026
Johannesburg
3
R13,000
31 Aug to 2 Sep 2026
Mauritius
3
US$1,500
7 to 9 Sep 2026
Dubai
3
US$1,500
14 to 16 Sep 2026
Lagos
3
US$1,500
21 to 23 Sep 2026
Harare
3
US$1,500
28 to 30 Sep 2026
Kampala
3
US$1,500
5 to 7 Oct 2026
Dar es Salaam
3
US$1,500
12 to 14 Oct 2026
Pretoria
3
R13,000
19 to 21 Oct 2026
Cape Town
3
R13,000
2 to 4 Nov 2026
Online
3
US$900
9 to 11 Nov 2026
Mozambique
3
US$1,500
16 to 18 Nov 2026
Cairo
3
US$1,500
23 to 25 Nov 2026
Accra
3
US$1,500
30 Nov to 2 Dec 2026
Lusaka
3
US$1,500
7 to 9 Dec 2026
Kigali
3
US$1,500
14 to 16 Dec 2026
Nairobi
3
US$1,500
21 to 23 Dec 2026
Durban
3
R13,000
Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.
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