Overcrowded outpatient departments, long queues and delayed discharges strain hospitals and clinics across Africa, frustrating patients and staff alike. This course applies lean thinking to healthcare, helping teams map patient journeys, remove delays and design smoother flow without compromising care. Participants practise flow mapping and improvement techniques on realistic clinical service scenarios.
This course is intended for hospital and clinic managers, nursing leaders, quality coordinators and administrators responsible for patient flow and service delivery.
| Dates | Venue | Days | Fee | Calendar |
|---|---|---|---|---|
| 17 to 19 Aug 2026 | Mauritius | 3 | US$1,500 | |
| 24 to 26 Aug 2026 | Dubai | 3 | US$1,500 | |
| 31 Aug to 2 Sep 2026 | Lagos | 3 | US$1,500 | |
| 7 to 9 Sep 2026 | Harare | 3 | US$1,500 | |
| 14 to 16 Sep 2026 | Kampala | 3 | US$1,500 | |
| 21 to 23 Sep 2026 | Dar es Salaam | 3 | US$1,500 | |
| 28 to 30 Sep 2026 | Pretoria | 3 | R13,000 | |
| 5 to 7 Oct 2026 | Cape Town | 3 | R13,000 | |
| 19 to 21 Oct 2026 | Online | 3 | US$900 | |
| 26 to 28 Oct 2026 | Mozambique | 3 | US$1,500 | |
| 2 to 4 Nov 2026 | Cairo | 3 | US$1,500 | |
| 9 to 11 Nov 2026 | Accra | 3 | US$1,500 | |
| 16 to 18 Nov 2026 | Lusaka | 3 | US$1,500 | |
| 23 to 25 Nov 2026 | Kigali | 3 | US$1,500 | |
| 30 Nov to 2 Dec 2026 | Nairobi | 3 | US$1,500 | |
| 7 to 9 Dec 2026 | Durban | 3 | R13,000 | |
| 14 to 16 Dec 2026 | Johannesburg | 3 | R13,000 |
Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.
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