90 programmes in municipal and public sector management, available as public courses, online delivery or in-house training for your own team.
Showing 90 of 90 courses
Municipal planning fails when the integrated development plan, the budget and the service delivery agreement describe three different...
Weak billing accuracy, uncollected debt and unmetered connections leave many municipalities unable to pay their bulk accounts or maintain...
Public participation is often reduced to a hall booking and an attendance register. Ward committees, established under the Municipal...
Delegates leave able to build and maintain an asset register that supports real renewal decisions rather than a compliance file. Condition...
Councils sign performance agreements that nobody measures, then report achievements an auditor cannot verify. The organisational scorecard...
Every municipal service ultimately depends on a credible budget and the discipline to spend within it. How municipalities build, table and...
This course examines supply chain management within South African municipalities and public entities, covering procurement planning, bid...
This course unpacks how South African municipal councils, mayoral committees, portfolio committees, section 79 and 80 committees and the...
Designed for managers outside the finance function, this course builds working fluency in public sector budgets, cash flow, virements...
This course equips municipal officials with practical disaster risk management skills aligned to South Africa's Disaster Management Act...
This course guides municipal officials through designing and implementing local economic development strategies that attract investment...
This course covers labour relations practice specific to South African municipalities and public entities, including collective bargaining...
This course strengthens the ability of public officials to detect, prevent and respond to fraud and corruption risks within municipalities...
This course focuses on the operational and regulatory management of water and sanitation services in South African municipalities, covering...
This course examines the administration of human settlements at municipal level, covering housing needs registers, beneficiary...
This course builds the skills needed to secure, manage and report on conditional grants and donor funding within municipalities and...
This course addresses the management of records, information and data within municipalities, covering the National Archives and Records...
This course covers municipal environmental management obligations, including waste collection and landfill licensing, illegal dumping...
This course explores how municipalities, provinces and national government coordinate through South Africa's system of cooperative...
This course translates the Batho Pele principles into practical front-line service delivery skills for municipal and government customer...
This course equips practitioners to diagnose financial distress in South African municipalities and to design credible recovery plans that...
This course provides a practical grounding in property rating under the Municipal Property Rates Act, from compiling the valuation roll to...
This course demystifies the Municipal Standard Chart of Accounts and shows finance teams how to plan, transact and report across its seven...
This course guides municipal officials through the Spatial Planning and Land Use Management Act and its practical application in day to day...
This course strengthens the assurance function in local government by building the capability of internal audit units and the audit...
This course prepares supervisors and managers to run effective municipal traffic and law enforcement services that improve road safety and...
This course explores how municipalities can use public private partnerships and service delivery agreements to fund and deliver...
This course builds the practical communication skills municipalities need to inform residents, manage reputation and defuse service...
This course focuses on the municipal health function and the delivery of environmental health services that protect public health in South...
This course develops the skills officials need to research, draft and evaluate public policy that responds to community needs and...
This course equips local government HR practitioners to build and maintain a realistic, affordable staff establishment aligned to the...
This course prepares municipal fire chiefs and station officers to plan, resource and command fire and rescue services as a core local...
This course focuses on the operation of municipal electricity distribution as both a service and a major revenue stream. Participants learn...
This course tackles one of the biggest financial and resource drains facing African municipalities: water that is produced but never...
This course introduces municipal officials to practical geographic information systems for spatial planning, infrastructure mapping and...
This course strengthens the municipal development application function, from rezoning and township establishment through to building plan...
This course equips municipal officials to draft enforceable by-laws and to administer a credible enforcement regime once they are...
This course orients newly elected and serving councillors to their governance, oversight and representative roles without straying into...
This course addresses the municipal role in planning and managing public transport, from integrated transport plans to the regulation of...
This course helps municipalities design and administer free basic services and indigent support so that poor households receive their...
This course focuses specifically on how municipalities receive, spend and account for transfers under the Division of Revenue framework...
This course builds the capability to manage service delivery contracts and service level agreements after award, where value is either...
This course guides officials through the preparation of the municipal annual report and the performance disclosures that accompany it...
This course covers the management of community facilities that municipalities own and operate, including cemeteries, parks, sports grounds...
This course helps municipal leaders plan practical digital transformation that improves service delivery rather than chasing technology for...
This course establishes enterprise risk management as a practical discipline in local government, moving beyond risk registers that sit...
This course develops community development workers and frontline officials who form the daily link between the municipality and residents...
This course addresses the often tense but essential relationship between municipalities and traditional leadership in rural and peri urban...
This course explores how municipalities can grow own revenue by capturing a fair share of the value that development and public investment...
This course builds a practical occupational health and safety and employee wellness capability tailored to the diverse workforce of a...
This course equips officials in national and provincial departments and public entities to apply the Public Finance Management Act and...
This course helps municipal finance and engineering teams design cost reflective tariffs for water, electricity, sanitation and refuse...
This course develops the skills needed to monitor and evaluate government programmes and measure whether public spending delivers real...
This course focuses on the monthly and quarterly in year monitoring reports that municipalities must produce under Section 71 of the MFMA...
This course guides officials through developing strategic plans and annual performance plans that align departmental work with national...
This course covers the management of municipal vehicles and yellow plant used for water, roads, refuse and general service delivery...
This course prepares officials to act on audit findings and irregular expenditure through proper consequence management and financial...
This course helps municipal finance leaders understand credit ratings and manage long term borrowing to fund infrastructure. Participants...
This course addresses how departments transfer funds to public entities, agencies and implementing partners and how they hold those...
This course equips public sector managers to lead change and improve the way services reach citizens. Participants learn practical change...
This course prepares public bodies to handle requests for information lawfully and to embrace open government practices that build public...
This course develops the skills to run an effective municipal call centre and to manage service requests from logging through to...
This course focuses on planning, spending and reporting on infrastructure grants that fund basic services in municipalities. Participants...
This course covers the administration of municipal owned land including commonage used for grazing, farming and community purposes...
This course guides municipalities in setting, managing and assessing performance agreements for senior managers appointed under the Section...
This course helps public officials rethink services around the needs and experiences of citizens using innovation and service design...
This course prepares councillors and officials to run and support an effective Municipal Public Accounts Committee that holds the...
This course equips municipal finance leaders to look beyond the annual budget and plan for financial sustainability over the long term...
This course prepares public sector employers and human resource teams to engage in collective bargaining and manage bargaining council...
This course develops the skills to establish complaint handling and ombuds style functions that resolve community grievances fairly and...
This course guides finance teams in municipalities and public entities through the practical preparation of annual financial statements...
This course equips public officials who are not lawyers to understand contract formation, interpret clauses and draft clear agreements that...
This course shows municipal teams how to map their core processes, remove bottlenecks and document repeatable standard operating...
This course develops the skills to plan and conduct performance audits that test whether public money achieves economy, efficiency and...
This course helps municipal electricity and energy officials navigate the procurement of power from independent producers and the...
This course targets the losses caused by meter tampering, illegal connections and bypassed supply in municipal electricity and water...
This course builds practical data skills for public officials who must turn service, financial and demographic data into decisions...
This course prepares municipal human resource and training staff to run an effective skills development function and support the workplace...
This course prepares public officials to speak for their institution with confidence during routine engagements and moments of crisis...
This course covers the full hiring cycle for government posts, from fair advertising and shortlisting to competency assessment...
This course examines how provincial and national government intervene in municipalities that fail to fulfil their obligations, and how...
This course helps municipal technical teams plan and prioritise the maintenance of local roads and stormwater systems within tight budgets...
This course shows public sector finance teams how to work out what services actually cost so that budgets, tariffs and shared service...
This course prepares municipal administrations to manage the period around local government elections, from pre election controls to the...
This course builds the negotiation and mediation skills that public officials need when dealing with suppliers, communities, unions and...
This course helps municipalities coordinate community safety through partnerships with police, community forums and other stakeholders...
This course covers the lifecycle management of government immovable assets, from the immovable asset register through user and custodian...
This course develops the specific writing skills needed to prepare council and committee items that lead to sound, lawful decisions...
This course prepares municipal water services teams to meet drinking water and wastewater quality standards and to perform well under...
This course clarifies the personal duties and accountability of the municipal manager as accounting officer and administrative head...