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Performance Management and Accountability in Local Government

Councils sign performance agreements that nobody measures, then report achievements an auditor cannot verify. The organisational scorecard, senior manager performance agreements, portfolio of evidence standards, quarterly reporting, and how the annual report and the oversight report fit together.

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Register for this course

What you will be able to do

  • Set up an organisational performance management system linked to the plan and implementation plan.
  • Write indicators that are specific, measurable and supported by verifiable evidence.
  • Draft and assess performance agreements for senior managers.
  • Assemble a portfolio of evidence that survives audit of predetermined objectives.
  • Run quarterly performance reviews and act on underperformance.
  • Prepare the annual performance report and support the oversight committee process.

Course outline

  1. 01Legislative framework for municipal performance
  2. 02Organisational scorecard and departmental cascade
  3. 03Indicator design and evidence requirements
  4. 04Individual performance agreements and assessment
  5. 05Quarterly review and underperformance management
  6. 06Audit of predetermined objectives
  7. 07Annual report and oversight report process

Who should attend

Performance management practitioners, municipal managers and senior managers on fixed term contracts, internal auditors, planning and strategy officials, and members of municipal public accounts committees.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
12 to 14 Oct 2026Johannesburg3R13,000Closed
13 to 15 Oct 2026Cape Town3R13,000Register
14 to 16 Oct 2026Durban3R13,000Register
19 to 21 Oct 2026Pretoria3R13,000Register
20 to 22 Oct 2026Windhoek3US$1,500Register
21 to 23 Oct 2026Gaborone3US$1,500Register
26 to 28 Oct 2026Maseru3US$1,500Register
27 to 29 Oct 2026Mbabane3US$1,500Register
28 to 30 Oct 2026Lusaka3US$1,500Register
2 to 4 Nov 2026Harare3US$1,500Register
3 to 5 Nov 2026Lilongwe3US$1,500Register
4 to 6 Nov 2026Blantyre3US$1,500Register
9 to 11 Nov 2026Mozambique3US$1,500Register
10 to 12 Nov 2026Nairobi3US$1,500Register
11 to 13 Nov 2026Dar es Salaam3US$1,500Register
16 to 18 Nov 2026Kigali3US$1,500Register
17 to 19 Nov 2026Kampala3US$1,500Register
18 to 20 Nov 2026Accra3US$1,500Register
23 to 25 Nov 2026Lagos3US$1,500Register
24 to 26 Nov 2026Cairo3US$1,500Register
25 to 27 Nov 2026Mauritius3US$1,500Register
30 Nov to 2 Dec 2026Dubai3US$1,500Register
1 to 3 Dec 2026Online3US$900Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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Next session
19 to 23 Oct 2026
Venue
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5 day programme
FromR18,000
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