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Visitor Management and Access Card Administration for Corporate Buildings

The reception desk and access card system are where corporate security either works or quietly fails, since a poorly managed visitor book or an uncontrolled card database lets almost anyone in. This course helps reception and security staff run professional visitor management and disciplined access card administration in office buildings. Delegates learn visitor screening, badge issuing, card lifecycle control and how to keep access records that support investigations and comply with data protection duties.

What you will be able to do

  • Run a professional visitor management process from pre booking to sign out.
  • Screen and verify visitors, contractors and deliveries at reception.
  • Administer access cards through issue, change and revocation.
  • Control the access card database and remove departed staff promptly.
  • Keep access and visitor records that support investigations and audits.
  • Apply data protection duties to visitor and access information.

Course outline

  1. 01Visitor management fundamentals
  2. 02Visitor and contractor screening
  3. 03Badging and escorting procedures
  4. 04Access card lifecycle administration
  5. 05Managing the access control database
  6. 06Access records for investigations and audits
  7. 07Data protection of visitor information
  8. 08Reception professionalism and emergencies

Who should attend

Reception and front office staff, access control administrators, building security officers and facilities staff managing entry to corporate premises.

Dates, venues and fees

DatesVenueDaysFeeCalendar
17 to 18 Aug 2026Kampala2US$1,100
24 to 25 Aug 2026Dar es Salaam2US$1,100
31 Aug to 1 Sep 2026Pretoria2R10,000
7 to 8 Sep 2026Cape Town2R10,000
21 to 22 Sep 2026Online2US$900
28 to 29 Sep 2026Mozambique2US$1,100
5 to 6 Oct 2026Cairo2US$1,100
12 to 13 Oct 2026Accra2US$1,100
19 to 20 Oct 2026Lusaka2US$1,100
26 to 27 Oct 2026Kigali2US$1,100
2 to 3 Nov 2026Nairobi2US$1,100
9 to 10 Nov 2026Durban2R10,000
16 to 17 Nov 2026Johannesburg2R10,000
30 Nov to 1 Dec 2026Mauritius2US$1,100
7 to 8 Dec 2026Dubai2US$1,100
14 to 15 Dec 2026Lagos2US$1,100
21 to 22 Dec 2026Harare2US$1,100

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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