Skip to content

Telehealth and Digital Health Services Management

Guide healthcare managers through the practical realities of setting up and running telehealth and digital health services in South African and broader African contexts, where connectivity, data protection and patient trust shape adoption. The course covers service design, remote consultation workflows, data protection obligations under POPIA and strategies for integrating digital channels with existing clinical operations and teams.

What you will be able to do

  • Design telehealth service workflows suited to available connectivity and infrastructure.
  • Apply data protection principles to remote consultation and digital health records.
  • Structure remote consultation protocols that maintain clinical safety standards.
  • Evaluate digital health platforms against operational and budget requirements.
  • Integrate telehealth channels with existing clinic or hospital operations.
  • Address patient trust and adoption barriers to digital health services.

Course outline

  1. 01Digital Health Landscape in Africa
  2. 02Telehealth Service Design Principles
  3. 03Remote Consultation Workflow Design
  4. 04Data Protection Under POPIA
  5. 05Selecting Digital Health Platforms
  6. 06Integrating Telehealth with Clinic Operations
  7. 07Building Patient Trust and Adoption
  8. 08Measuring Digital Health Service Performance

Who should attend

This course is aimed at healthcare managers, digital health coordinators, clinic administrators and information technology leads introducing telehealth services.

Dates, venues and fees

DatesVenueDaysFeeCalendar
17 to 18 Aug 2026Kampala2US$1,100
24 to 25 Aug 2026Dar es Salaam2US$1,100
31 Aug to 1 Sep 2026Pretoria2R10,000
7 to 8 Sep 2026Cape Town2R10,000
21 to 22 Sep 2026Online2US$900
28 to 29 Sep 2026Mozambique2US$1,100
5 to 6 Oct 2026Cairo2US$1,100
12 to 13 Oct 2026Accra2US$1,100
19 to 20 Oct 2026Lusaka2US$1,100
26 to 27 Oct 2026Kigali2US$1,100
2 to 3 Nov 2026Nairobi2US$1,100
9 to 10 Nov 2026Durban2R10,000
16 to 17 Nov 2026Johannesburg2R10,000
30 Nov to 1 Dec 2026Mauritius2US$1,100
7 to 8 Dec 2026Dubai2US$1,100
14 to 15 Dec 2026Lagos2US$1,100
21 to 22 Dec 2026Harare2US$1,100

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

Related courses in Healthcare and Clinical Services Management

Healthcare and Clinical Services Management

Clinic and Hospital Operations Management

A district hospital runs out of clean linen on a Friday afternoon while three wards wait on porters. Operations problems in South African...

Next session
31 Aug to 4 Sep 2026
Venue
Online
5 day programme
FromUS$900
Healthcare and Clinical Services Management

Patient Records and Health Information Governance

Patient files sit in open registry shelves, messaging groups carry ward handovers, and medical scheme queries arrive daily. The Protection...

Next session
31 Aug to 2 Sep 2026
Venue
Pretoria
3 day programme
FromUS$900
Healthcare and Clinical Services Management

Infection Prevention and Control Programme Management

Infection prevention succeeds or fails on management systems: who audits hand hygiene compliance, who signs off the cleaning contract, how...

Next session
31 Aug to 2 Sep 2026
Venue
Harare
3 day programme
FromUS$900
See all Healthcare and Clinical Services Management courses