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Physiotherapy and Occupational Therapy Practice Management

Rehabilitation practices and departments need sound business and operational management to remain sustainable and accessible. This course equips physiotherapy and occupational therapy leaders to manage caseloads, scheduling, billing, outcome measurement and multidisciplinary referrals. Examples reflect both private practices and hospital based therapy units in African settings.

What you will be able to do

  • Organise caseload allocation and appointment scheduling for therapy teams.
  • Manage billing, claims and revenue for rehabilitation services.
  • Implement outcome measurement and treatment progress tracking.
  • Coordinate referrals and multidisciplinary rehabilitation plans.
  • Plan staffing, assistants and equipment for therapy departments.
  • Monitor productivity, quality and patient satisfaction indicators.

Course outline

  1. 01Rehabilitation Service Models
  2. 02Caseload and Appointment Management
  3. 03Billing and Revenue for Therapy Services
  4. 04Outcome Measurement and Progress Tracking
  5. 05Referral and Multidisciplinary Coordination
  6. 06Staffing, Assistants and Equipment
  7. 07Productivity and Quality Monitoring
  8. 08Patient Communication and Satisfaction

Who should attend

This course suits physiotherapists, occupational therapists, practice managers and rehabilitation unit heads managing therapy services.

Dates, venues and fees

DatesVenueDaysFeeCalendar
17 to 18 Aug 2026Cape Town2R10,000
31 Aug to 1 Sep 2026Online2US$900
7 to 8 Sep 2026Mozambique2US$1,100
14 to 15 Sep 2026Cairo2US$1,100
21 to 22 Sep 2026Accra2US$1,100
28 to 29 Sep 2026Lusaka2US$1,100
5 to 6 Oct 2026Kigali2US$1,100
12 to 13 Oct 2026Nairobi2US$1,100
19 to 20 Oct 2026Durban2R10,000
26 to 27 Oct 2026Johannesburg2R10,000
9 to 10 Nov 2026Mauritius2US$1,100
16 to 17 Nov 2026Dubai2US$1,100
23 to 24 Nov 2026Lagos2US$1,100
30 Nov to 1 Dec 2026Harare2US$1,100
7 to 8 Dec 2026Kampala2US$1,100
14 to 15 Dec 2026Dar es Salaam2US$1,100
21 to 22 Dec 2026Pretoria2R10,000

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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