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Minute Taking and Business Report Writing

Cover accurate minute taking, structured business reports and clear written communication for South African organisations where meetings, committees and management reports drive decisions. Participants practise capturing discussions concisely, drafting action oriented minutes and structuring reports that busy executives can act on quickly, while avoiding the vague language and grammatical slips that undermine an office's professional image.

What you will be able to do

  • Apply proven techniques for listening, note taking and summarising discussions in real time.
  • Draft minutes that record decisions, actions and responsible parties without ambiguity.
  • Structure business reports using clear headings, executive summaries and supporting evidence.
  • Edit written work for grammar, tone and conciseness before circulation.
  • Distinguish between verbatim, narrative and action minute formats for different meeting types.
  • Manage the turnaround of minutes and reports against tight organisational deadlines.

Course outline

  1. 01Principles of Effective Minute Taking
  2. 02Listening and Note Taking Techniques
  3. 03Minute Formats and Templates
  4. 04Structuring Business Reports Clearly
  5. 05Executive Summaries and Key Findings
  6. 06Grammar, Tone and Editing
  7. 07Confidentiality and Document Distribution
  8. 08Managing Deadlines Under Pressure

Who should attend

This course suits personal assistants, secretaries, minute takers, administrative officers and committee coordinators responsible for producing minutes and reports.

Dates, venues and fees

DatesVenueDaysFeeCalendar
17 to 18 Aug 2026Lusaka2US$1,100
24 to 25 Aug 2026Kigali2US$1,100
31 Aug to 1 Sep 2026Nairobi2US$1,100
7 to 8 Sep 2026Durban2R10,000
14 to 15 Sep 2026Johannesburg2R10,000
28 to 29 Sep 2026Mauritius2US$1,100
5 to 6 Oct 2026Dubai2US$1,100
12 to 13 Oct 2026Lagos2US$1,100
19 to 20 Oct 2026Harare2US$1,100
26 to 27 Oct 2026Kampala2US$1,100
2 to 3 Nov 2026Dar es Salaam2US$1,100
9 to 10 Nov 2026Pretoria2R10,000
16 to 17 Nov 2026Cape Town2R10,000
30 Nov to 1 Dec 2026Online2US$900
7 to 8 Dec 2026Mozambique2US$1,100
14 to 15 Dec 2026Cairo2US$1,100
21 to 22 Dec 2026Accra2US$1,100

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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