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Executive Assistant Diary and Travel Management

Protect a principal's calendar, brief them properly, and get them through a three city trip without a single missed connection. The work is practical: diary triage, travel files, expense reconciliation, visa lead times for regional travel, and the judgement calls an assistant makes on somebody else's behalf every day.

What you will be able to do

  • Triage diary requests against the principal's stated priorities rather than order of arrival.
  • Prepare briefing notes that give a principal what they need before each engagement.
  • Build a travel file covering flights, ground transport, accommodation and local contacts.
  • Plan visa, permit and documentation lead times for regional and international travel.
  • Reconcile travel expenses and supporting receipts against company policy.
  • Exercise discretion on confidential matters and decide when to escalate.

Course outline

  1. 01The assistant's mandate and boundaries
  2. 02Diary strategy and protecting thinking time
  3. 03Meeting preparation and briefing notes
  4. 04Domestic and regional travel planning
  5. 05Travel documentation and lead times
  6. 06Expense reconciliation and policy compliance
  7. 07Confidentiality, gatekeeping and discretion
  8. 08Working with a difficult or absent principal

Who should attend

Executive assistants, personal assistants, secretaries to directors and municipal officials, and senior administrators supporting one or more executives.

Dates, venues and fees

DatesVenueDaysFeeCalendar
17 to 21 Aug 2026Kampala5US$1,800
24 to 28 Aug 2026Dar es Salaam5US$1,800
31 Aug to 4 Sep 2026Pretoria5R18,000
7 to 11 Sep 2026Cape Town5R18,000
21 to 25 Sep 2026Online5US$900
28 Sep to 2 Oct 2026Mozambique5US$1,800
5 to 9 Oct 2026Cairo5US$1,800
12 to 16 Oct 2026Accra5US$1,800
19 to 23 Oct 2026Lusaka5US$1,800
26 to 30 Oct 2026Kigali5US$1,800
2 to 6 Nov 2026Nairobi5US$1,800
9 to 13 Nov 2026Durban5R18,000
16 to 20 Nov 2026Johannesburg5R18,000
30 Nov to 4 Dec 2026Mauritius5US$1,800
7 to 11 Dec 2026Dubai5US$1,800
14 to 18 Dec 2026Lagos5US$1,800
21 to 25 Dec 2026Harare5US$1,800

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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