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Laboratory Services and Diagnostics Management

Prepare laboratory and diagnostics managers to run efficient, accurate testing services within hospitals, clinics and independent diagnostic centres across South Africa. The course covers specimen handling protocols, turnaround time management, quality control processes and coordination with clinical departments, addressing the operational pressures of high test volumes and shared laboratory resources across busy facilities and networks.

What you will be able to do

  • Manage specimen collection, labelling and transport protocols across departments.
  • Monitor turnaround times to identify and resolve service bottlenecks.
  • Apply quality control processes to maintain diagnostic accuracy.
  • Coordinate laboratory services with referring clinical departments.
  • Manage laboratory staffing and equipment scheduling for peak demand.
  • Report laboratory performance indicators to facility management.

Course outline

  1. 01Laboratory Services Operating Environment
  2. 02Specimen Handling Protocols
  3. 03Turnaround Time Management
  4. 04Quality Control and Accuracy
  5. 05Coordinating with Clinical Departments
  6. 06Staffing and Equipment Scheduling
  7. 07Managing Peak Testing Demand
  8. 08Laboratory Performance Reporting

Who should attend

This course suits laboratory managers, diagnostic services coordinators, pathology supervisors and hospital operations staff overseeing testing services.

Dates, venues and fees

DatesVenueDaysFeeCalendar
24 to 26 Aug 2026Online3US$900
31 Aug to 2 Sep 2026Mozambique3US$1,500
7 to 9 Sep 2026Cairo3US$1,500
14 to 16 Sep 2026Accra3US$1,500
21 to 23 Sep 2026Lusaka3US$1,500
28 to 30 Sep 2026Kigali3US$1,500
5 to 7 Oct 2026Nairobi3US$1,500
12 to 14 Oct 2026Durban3R13,000
19 to 21 Oct 2026Johannesburg3R13,000
2 to 4 Nov 2026Mauritius3US$1,500
9 to 11 Nov 2026Dubai3US$1,500
16 to 18 Nov 2026Lagos3US$1,500
23 to 25 Nov 2026Harare3US$1,500
30 Nov to 2 Dec 2026Kampala3US$1,500
7 to 9 Dec 2026Dar es Salaam3US$1,500
14 to 16 Dec 2026Pretoria3R13,000
21 to 23 Dec 2026Cape Town3R13,000

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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