Skip to content

Healthcare Workforce Planning and Staff Rostering

Address one of the most persistent operational challenges in South African healthcare facilities, matching scarce clinical staff to patient demand. This course equips workforce planners and unit managers with practical methods for demand forecasting, skill mix planning, roster design and locum or agency staff management, helping facilities maintain safe staffing levels within tight budget constraints and labour rules.

What you will be able to do

  • Forecast staffing demand using patient volume and acuity data.
  • Design skill mix models appropriate for different clinical units.
  • Build rosters that comply with labour legislation and rest requirements.
  • Manage the use of locum, agency and overtime staffing.
  • Identify early indicators of staff shortage or burnout risk.
  • Present workforce plans and staffing costs to facility management.

Course outline

  1. 01Healthcare Workforce Planning Fundamentals
  2. 02Forecasting Demand from Patient Data
  3. 03Skill Mix and Scope of Practice
  4. 04Roster Design and Labour Compliance
  5. 05Managing Locum and Agency Staff
  6. 06Identifying Burnout and Shortage Risk
  7. 07Budgeting for Staffing Costs
  8. 08Presenting Workforce Plans to Management

Who should attend

This course suits workforce planners, human resources managers, nursing unit managers and healthcare operations managers responsible for staffing decisions.

Dates, venues and fees

DatesVenueDaysFeeCalendar
17 to 18 Aug 2026Cape Town2R10,000
31 Aug to 1 Sep 2026Online2US$900
7 to 8 Sep 2026Mozambique2US$1,100
14 to 15 Sep 2026Cairo2US$1,100
21 to 22 Sep 2026Accra2US$1,100
28 to 29 Sep 2026Lusaka2US$1,100
5 to 6 Oct 2026Kigali2US$1,100
12 to 13 Oct 2026Nairobi2US$1,100
19 to 20 Oct 2026Durban2R10,000
26 to 27 Oct 2026Johannesburg2R10,000
9 to 10 Nov 2026Mauritius2US$1,100
16 to 17 Nov 2026Dubai2US$1,100
23 to 24 Nov 2026Lagos2US$1,100
30 Nov to 1 Dec 2026Harare2US$1,100
7 to 8 Dec 2026Kampala2US$1,100
14 to 15 Dec 2026Dar es Salaam2US$1,100
21 to 22 Dec 2026Pretoria2R10,000

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

Related courses in Healthcare and Clinical Services Management

Healthcare and Clinical Services Management

Clinic and Hospital Operations Management

A district hospital runs out of clean linen on a Friday afternoon while three wards wait on porters. Operations problems in South African...

Next session
31 Aug to 4 Sep 2026
Venue
Online
5 day programme
FromUS$900
Healthcare and Clinical Services Management

Patient Records and Health Information Governance

Patient files sit in open registry shelves, messaging groups carry ward handovers, and medical scheme queries arrive daily. The Protection...

Next session
31 Aug to 2 Sep 2026
Venue
Pretoria
3 day programme
FromUS$900
Healthcare and Clinical Services Management

Infection Prevention and Control Programme Management

Infection prevention succeeds or fails on management systems: who audits hand hygiene compliance, who signs off the cleaning contract, how...

Next session
31 Aug to 2 Sep 2026
Venue
Harare
3 day programme
FromUS$900
See all Healthcare and Clinical Services Management courses