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Facilitating Productive Meetings and Action Follow Up for Administrators

Move administrators beyond simply scheduling meetings to actively making them productive and ensuring their decisions get done. Participants learn to prepare focused agendas, keep discussions on track, capture actions clearly and drive follow up until commitments are completed. The course addresses a familiar frustration in African workplaces where meetings are frequent but outcomes are often lost afterwards.

What you will be able to do

  • Prepare focused agendas that give meetings a clear purpose.
  • Circulate papers and logistics so participants arrive ready.
  • Support the chair in keeping discussion on track and on time.
  • Capture decisions and actions with owners and deadlines.
  • Drive follow up so agreed actions are actually completed.
  • Review meeting effectiveness and improve future sessions.

Course outline

  1. 01The Cost of Unproductive Meetings
  2. 02Preparing Focused Agendas
  3. 03Papers and Logistics
  4. 04Supporting the Chair
  5. 05Capturing Decisions and Actions
  6. 06Driving Action Follow Up
  7. 07Reviewing Meeting Effectiveness

Who should attend

This course suits personal assistants, committee coordinators, office administrators and support staff who organise and support meetings.

Dates, venues and fees

DatesVenueDaysFeeCalendar
17 to 18 Aug 2026Nairobi2US$1,100
24 to 25 Aug 2026Durban2R10,000
31 Aug to 1 Sep 2026Johannesburg2R10,000
14 to 15 Sep 2026Mauritius2US$1,100
21 to 22 Sep 2026Dubai2US$1,100
28 to 29 Sep 2026Lagos2US$1,100
5 to 6 Oct 2026Harare2US$1,100
12 to 13 Oct 2026Kampala2US$1,100
19 to 20 Oct 2026Dar es Salaam2US$1,100
26 to 27 Oct 2026Pretoria2R10,000
2 to 3 Nov 2026Cape Town2R10,000
16 to 17 Nov 2026Online2US$900
23 to 24 Nov 2026Mozambique2US$1,100
30 Nov to 1 Dec 2026Cairo2US$1,100
7 to 8 Dec 2026Accra2US$1,100
14 to 15 Dec 2026Lusaka2US$1,100
21 to 22 Dec 2026Kigali2US$1,100

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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