Prepare emergency department and trauma unit managers to run high pressure units where triage accuracy, patient throughput and resource allocation determine outcomes. Drawing on South African trauma case volumes, ambulance handover realities and mass casualty scenarios, participants build practical systems for triage governance, surge planning, multidisciplinary coordination and post incident review within emergency care settings.
What you will be able to do
Apply triage governance principles to maintain consistent patient prioritisation.
Design surge capacity plans for periods of high patient volume.
Coordinate ambulance handover processes with emergency medical services providers.
Manage multidisciplinary teams operating under time critical conditions.
Conduct structured debriefs and reviews following major incidents.
Monitor emergency department throughput and waiting time indicators.
Course outline
01Emergency Care Systems Overview
02Triage Governance and Prioritisation
03Surge Capacity and Resource Planning
04Ambulance Handover Coordination
05Mass Casualty Incident Preparedness
06Multidisciplinary Team Management
07Post Incident Review Processes
08Throughput and Waiting Time Monitoring
Who should attend
This course suits emergency department managers, trauma unit coordinators, senior emergency nurses and hospital operations managers overseeing acute care units.
Dates, venues and fees
Dates
Venue
Days
Fee
Calendar
17 to 19 Aug 2026
Lusaka
3
US$1,500
24 to 26 Aug 2026
Kigali
3
US$1,500
31 Aug to 2 Sep 2026
Nairobi
3
US$1,500
7 to 9 Sep 2026
Durban
3
R13,000
14 to 16 Sep 2026
Johannesburg
3
R13,000
28 to 30 Sep 2026
Mauritius
3
US$1,500
5 to 7 Oct 2026
Dubai
3
US$1,500
12 to 14 Oct 2026
Lagos
3
US$1,500
19 to 21 Oct 2026
Harare
3
US$1,500
26 to 28 Oct 2026
Kampala
3
US$1,500
2 to 4 Nov 2026
Dar es Salaam
3
US$1,500
9 to 11 Nov 2026
Pretoria
3
R13,000
16 to 18 Nov 2026
Cape Town
3
R13,000
30 Nov to 2 Dec 2026
Online
3
US$900
7 to 9 Dec 2026
Mozambique
3
US$1,500
14 to 16 Dec 2026
Cairo
3
US$1,500
21 to 23 Dec 2026
Accra
3
US$1,500
Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.
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