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Digital Literacy and AI Productivity Tools for Administrative Professionals

Introduce administrators to the digital and artificial intelligence tools that are changing everyday office work. The course demystifies practical assistants, automation helpers and collaboration platforms so African support staff can save time and add value without losing accuracy or judgement. Participants practise using these tools responsibly on real office tasks.

What you will be able to do

  • Describe how common AI productivity tools support office work.
  • Use assistants to draft, summarise and improve routine documents.
  • Automate simple, repetitive tasks to save time each week.
  • Apply collaboration and cloud tools for shared work.
  • Check AI generated output for accuracy, tone and confidentiality.
  • Use digital tools responsibly within organisational policy.

Course outline

  1. 01The Changing Digital Workplace
  2. 02Everyday AI Assistants for the Office
  3. 03Drafting and Summarising With AI
  4. 04Automating Repetitive Tasks
  5. 05Cloud and Collaboration Tools
  6. 06Checking and Verifying Output
  7. 07Confidentiality and Responsible Use
  8. 08Building Your Personal Productivity Toolkit

Who should attend

This course suits administrators, personal assistants and support staff who want to work smarter with digital and AI tools while maintaining accuracy and good judgement.

Dates, venues and fees

DatesVenueDaysFeeCalendar
17 to 18 Aug 2026Online2US$900
24 to 25 Aug 2026Mozambique2US$1,100
31 Aug to 1 Sep 2026Cairo2US$1,100
7 to 8 Sep 2026Accra2US$1,100
14 to 15 Sep 2026Lusaka2US$1,100
21 to 22 Sep 2026Kigali2US$1,100
28 to 29 Sep 2026Nairobi2US$1,100
5 to 6 Oct 2026Durban2R10,000
12 to 13 Oct 2026Johannesburg2R10,000
26 to 27 Oct 2026Mauritius2US$1,100
2 to 3 Nov 2026Dubai2US$1,100
9 to 10 Nov 2026Lagos2US$1,100
16 to 17 Nov 2026Harare2US$1,100
23 to 24 Nov 2026Kampala2US$1,100
30 Nov to 1 Dec 2026Dar es Salaam2US$1,100
7 to 8 Dec 2026Pretoria2R10,000
14 to 15 Dec 2026Cape Town2R10,000

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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