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Coordinating Office Cleaning, Hygiene and Soft Services Contracts

Clean, hygienic premises protect health and reflect the standards of an organisation. This course helps administrators coordinate cleaning, hygiene and other soft services, whether delivered in house or through contractors. Participants learn to set service standards, monitor performance and manage contracts to keep African workplaces consistently well kept.

What you will be able to do

  • Set clear cleaning and hygiene standards for the workplace.
  • Coordinate in house teams and external soft services contractors.
  • Monitor service quality through inspections and checklists.
  • Manage service schedules, supplies and consumables.
  • Handle complaints and gaps in cleaning and hygiene service.
  • Track contract performance and value for money.

Course outline

  1. 01Setting Cleaning and Hygiene Standards
  2. 02Coordinating In House and Contract Teams
  3. 03Inspections and Quality Checklists
  4. 04Managing Schedules and Supplies
  5. 05Handling Complaints and Service Gaps
  6. 06Managing Soft Services Contracts
  7. 07Tracking Performance and Value

Who should attend

This course suits office managers, facilities administrators and support staff who coordinate cleaning, hygiene and soft services in the workplace.

Dates, venues and fees

DatesVenueDaysFeeCalendar
17 to 18 Aug 2026Cape Town2R10,000
31 Aug to 1 Sep 2026Online2US$900
7 to 8 Sep 2026Mozambique2US$1,100
14 to 15 Sep 2026Cairo2US$1,100
21 to 22 Sep 2026Accra2US$1,100
28 to 29 Sep 2026Lusaka2US$1,100
5 to 6 Oct 2026Kigali2US$1,100
12 to 13 Oct 2026Nairobi2US$1,100
19 to 20 Oct 2026Durban2R10,000
26 to 27 Oct 2026Johannesburg2R10,000
9 to 10 Nov 2026Mauritius2US$1,100
16 to 17 Nov 2026Dubai2US$1,100
23 to 24 Nov 2026Lagos2US$1,100
30 Nov to 1 Dec 2026Harare2US$1,100
7 to 8 Dec 2026Kampala2US$1,100
14 to 15 Dec 2026Dar es Salaam2US$1,100
21 to 22 Dec 2026Pretoria2R10,000

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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