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Coordinating Internal Communication and Staff Announcements for Administrators

Equip administrators to plan and deliver clear internal messages that keep staff informed and engaged. The course covers channels, tone, timing and coordination of announcements, notices and updates across African organisations with diverse and dispersed workforces. Participants learn to get the right message to the right people at the right time.

What you will be able to do

  • Plan internal communication around audience and purpose.
  • Choose the best channels for different staff messages.
  • Write clear, concise notices, announcements and updates.
  • Coordinate the timing and sequencing of communications.
  • Adapt messages for diverse and multi site workforces.
  • Gather feedback and measure whether messages landed.

Course outline

  1. 01The Role of Internal Communication
  2. 02Knowing Your Internal Audience
  3. 03Choosing the Right Channels
  4. 04Writing Clear Announcements and Notices
  5. 05Timing and Coordinating Messages
  6. 06Reaching Dispersed and Diverse Staff
  7. 07Feedback and Message Effectiveness
  8. 08Building an Internal Communication Plan

Who should attend

This course suits administrators, office managers, personal assistants and support staff responsible for internal notices, announcements and staff communication.

Dates, venues and fees

DatesVenueDaysFeeCalendar
17 to 18 Aug 2026Lusaka2US$1,100
24 to 25 Aug 2026Kigali2US$1,100
31 Aug to 1 Sep 2026Nairobi2US$1,100
7 to 8 Sep 2026Durban2R10,000
14 to 15 Sep 2026Johannesburg2R10,000
28 to 29 Sep 2026Mauritius2US$1,100
5 to 6 Oct 2026Dubai2US$1,100
12 to 13 Oct 2026Lagos2US$1,100
19 to 20 Oct 2026Harare2US$1,100
26 to 27 Oct 2026Kampala2US$1,100
2 to 3 Nov 2026Dar es Salaam2US$1,100
9 to 10 Nov 2026Pretoria2R10,000
16 to 17 Nov 2026Cape Town2R10,000
30 Nov to 1 Dec 2026Online2US$900
7 to 8 Dec 2026Mozambique2US$1,100
14 to 15 Dec 2026Cairo2US$1,100
21 to 22 Dec 2026Accra2US$1,100

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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