Workforce Scheduling, Rostering and Shift Planning

In mines, hospitals, factories, retailers and security operations, the roster is where labour law, cost and fatigue risk all collide. This programme gives HR and operations teams the skills to build rosters that are legal, fair and efficient. Delegates learn to match staffing to demand, manage shift rules and fatigue, and control the overtime that quietly inflates the wage bill.

What you will be able to do

Match staffing levels to operational demand patterns.
Build rosters that comply with working time rules.
Manage shift cycles, rest periods and fatigue risk.
Control overtime and standby costs.
Handle leave, absence and swaps within a roster.
Use scheduling data to improve fairness and coverage.

Course outline

01Matching staffing to demand
02Working time rules and roster compliance
03Shift cycles and rest periods
04Fatigue risk and roster health
05Overtime and standby cost control
06Managing leave, absence and swaps
07Fairness and coverage balancing
08Scheduling data and tools

Who should attend

HR practitioners, workforce planners, shift supervisors and operations managers responsible for rostering and shift arrangements.

Dates, venues and fees

Dates	Venue	Days	Fee
17 to 18 Aug 2026	Nairobi	2	US$1,100
24 to 25 Aug 2026	Durban	2	R10,000
31 Aug to 1 Sep 2026	Johannesburg	2	R10,000
14 to 15 Sep 2026	Mauritius	2	US$1,100
21 to 22 Sep 2026	Dubai	2	US$1,100
28 to 29 Sep 2026	Lagos	2	US$1,100
5 to 6 Oct 2026	Harare	2	US$1,100
12 to 13 Oct 2026	Kampala	2	US$1,100
19 to 20 Oct 2026	Dar es Salaam	2	US$1,100
26 to 27 Oct 2026	Pretoria	2	R10,000
2 to 3 Nov 2026	Cape Town	2	R10,000
16 to 17 Nov 2026	Online	2	US$900
23 to 24 Nov 2026	Mozambique	2	US$1,100
30 Nov to 1 Dec 2026	Cairo	2	US$1,100
7 to 8 Dec 2026	Accra	2	US$1,100
14 to 15 Dec 2026	Lusaka	2	US$1,100
21 to 22 Dec 2026	Kigali	2	US$1,100

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

Enquire about this course

Send your details and a consultant will confirm availability and fees.

Course

Full name*

Email address*

Phone number*

Organisation

Preferred session

Number of delegates

Anything else we should know

Keep me updated about relevant BMC Training courses and dates. You can unsubscribe at any time.

We use your details only to respond to this enquiry. See how we handle personal information under POPIA in our privacy notice.

Request the brochure

We will email the full outline for this course.

Training a whole team?

We can run Workforce Scheduling, Rostering and Shift Planning privately for your team, on your dates and built around your own systems. Group delivery is usually more cost effective from about six delegates.

Run this in-house