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Warehouse to Road Distribution Coordination

Focuses on the handover point between warehouse operations and road transport, where most distribution delays and damaged goods claims originate. Covers loading bay scheduling, dispatch sequencing, proof of delivery control and communication between warehouse and transport teams. Uses realistic South African distribution scenarios spanning retail, FMCG and industrial supply chains.

What you will be able to do

  • Coordinate loading bay schedules to reduce truck turnaround times at depots.
  • Sequence dispatch loads to match delivery routes and customer time windows.
  • Apply proof of delivery controls that reduce disputed or missing deliveries.
  • Communicate effectively between warehouse, transport and customer service teams.
  • Identify handover points where damage, shortages or delays commonly occur.
  • Improve dispatch documentation to support accurate delivery tracking.

Course outline

  1. 01Loading Bay Scheduling and Dock Management
  2. 02Dispatch Sequencing and Route Matching
  3. 03Proof of Delivery Controls
  4. 04Warehouse and Transport Communication
  5. 05Managing Damage and Shortage Claims
  6. 06Customer Delivery Time Windows
  7. 07Dispatch Documentation Standards
  8. 08Continuous Improvement in Distribution Handover

Who should attend

Designed for distribution centre supervisors, dispatch coordinators, warehouse managers and transport planners working across the warehouse to road interface.

Dates, venues and fees

DatesVenueDaysFeeCalendar
17 to 18 Aug 2026Kigali2US$1,100
24 to 25 Aug 2026Nairobi2US$1,100
31 Aug to 1 Sep 2026Durban2R10,000
7 to 8 Sep 2026Johannesburg2R10,000
21 to 22 Sep 2026Mauritius2US$1,100
28 to 29 Sep 2026Dubai2US$1,100
5 to 6 Oct 2026Lagos2US$1,100
12 to 13 Oct 2026Harare2US$1,100
19 to 20 Oct 2026Kampala2US$1,100
26 to 27 Oct 2026Dar es Salaam2US$1,100
2 to 3 Nov 2026Pretoria2R10,000
9 to 10 Nov 2026Cape Town2R10,000
23 to 24 Nov 2026Online2US$900
30 Nov to 1 Dec 2026Mozambique2US$1,100
7 to 8 Dec 2026Cairo2US$1,100
14 to 15 Dec 2026Accra2US$1,100
21 to 22 Dec 2026Lusaka2US$1,100

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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