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Transport Tender, Contract and Service Level Management

Prepares transport and procurement staff to draft, evaluate and manage road transport contracts and tenders. Covers costing models, service level agreements, penalty clauses and supplier performance reviews common in South African corporate and municipal transport procurement. Focuses on avoiding vague contract terms that lead to disputes over rates, turnaround times and vehicle availability.

What you will be able to do

  • Draft transport tender specifications that clearly define service standards and deliverables.
  • Evaluate transporter bids using weighted criteria covering cost, capacity and compliance.
  • Negotiate service level agreements that specify turnaround times and penalty clauses.
  • Monitor transporter performance against agreed key performance indicators.
  • Identify contractual risks around fuel surcharges, demurrage and rate escalations.
  • Resolve contract disputes using documented evidence and agreed escalation procedures.

Course outline

  1. 01Transport Tender Specification Writing
  2. 02Bid Evaluation Criteria and Scoring
  3. 03Costing Models for Road Transport
  4. 04Drafting Service Level Agreements
  5. 05Penalty Clauses and Rate Escalations
  6. 06Monitoring Transporter Performance
  7. 07Managing Contract Disputes
  8. 08Contract Renewal and Exit Planning

Who should attend

Suited to transport procurement officers, contract managers, logistics buyers and fleet operations managers who negotiate or manage transporter contracts.

Dates, venues and fees

DatesVenueDaysFeeCalendar
17 to 19 Aug 2026Johannesburg3R13,000
31 Aug to 2 Sep 2026Mauritius3US$1,500
7 to 9 Sep 2026Dubai3US$1,500
14 to 16 Sep 2026Lagos3US$1,500
21 to 23 Sep 2026Harare3US$1,500
28 to 30 Sep 2026Kampala3US$1,500
5 to 7 Oct 2026Dar es Salaam3US$1,500
12 to 14 Oct 2026Pretoria3R13,000
19 to 21 Oct 2026Cape Town3R13,000
2 to 4 Nov 2026Online3US$900
9 to 11 Nov 2026Mozambique3US$1,500
16 to 18 Nov 2026Cairo3US$1,500
23 to 25 Nov 2026Accra3US$1,500
30 Nov to 2 Dec 2026Lusaka3US$1,500
7 to 9 Dec 2026Kigali3US$1,500
14 to 16 Dec 2026Nairobi3US$1,500
21 to 23 Dec 2026Durban3R13,000

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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