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Transport Sales and Carrier Account Management for Freight Operators

Equips freight and haulage businesses to win new clients and grow revenue from existing accounts. Covers prospecting shippers, quoting profitable rates, negotiating agreements and keeping customers loyal through reliable service. Focused on the competitive African freight market where relationships and consistent delivery win long term contracts.

What you will be able to do

  • Identify and target shippers who need reliable transport services.
  • Quote freight rates that win work while protecting margin.
  • Negotiate service agreements and volume commitments with clients.
  • Manage key accounts to grow volume and retain business.
  • Handle service issues in ways that protect the customer relationship.
  • Track sales pipeline and account performance for carriers.

Course outline

  1. 01The Freight Sales Landscape
  2. 02Prospecting and Winning Shippers
  3. 03Quoting Profitable Freight Rates
  4. 04Negotiating Service Agreements
  5. 05Key Account Growth and Retention
  6. 06Managing Service Issues
  7. 07Sales Pipeline and Account Reporting

Who should attend

This programme suits transport business owners, freight sales staff, account managers and commercial managers in haulage and logistics companies.

Dates, venues and fees

DatesVenueDaysFeeCalendar
17 to 19 Aug 2026Dubai3US$1,500
24 to 26 Aug 2026Lagos3US$1,500
31 Aug to 2 Sep 2026Harare3US$1,500
7 to 9 Sep 2026Kampala3US$1,500
14 to 16 Sep 2026Dar es Salaam3US$1,500
21 to 23 Sep 2026Pretoria3R13,000
28 to 30 Sep 2026Cape Town3R13,000
12 to 14 Oct 2026Online3US$900
19 to 21 Oct 2026Mozambique3US$1,500
26 to 28 Oct 2026Cairo3US$1,500
2 to 4 Nov 2026Accra3US$1,500
9 to 11 Nov 2026Lusaka3US$1,500
16 to 18 Nov 2026Kigali3US$1,500
23 to 25 Nov 2026Nairobi3US$1,500
30 Nov to 2 Dec 2026Durban3R13,000
7 to 9 Dec 2026Johannesburg3R13,000
21 to 23 Dec 2026Mauritius3US$1,500

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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