Telecommunications and SIM Swap Fraud Investigation

SIM swap and telecommunications fraud have become gateways to draining bank accounts and hijacking identities across African markets. This course builds practical skills to investigate SIM swap, subscription and interconnect fraud, and the insider collusion that often enables it. Delegates trace fraudulent number ports, examine call and data records and coordinate with banks and law enforcement.

What you will be able to do

Explain how SIM swap fraud enables account takeover and financial loss.
Investigate fraudulent number ports, activations and subscription fraud.
Detect insider collusion at agent, dealer and network operator level.
Analyse call, data and provisioning records as investigative evidence.
Coordinate investigations with banks, regulators and law enforcement.
Recommend controls that harden SIM and subscriber management processes.

Course outline

01Telecommunications Fraud Overview
02How SIM Swap Fraud Works
03Subscription and Activation Fraud
04Insider and Dealer Collusion
05Analysing Provisioning and Usage Records
06Working with Banks and Law Enforcement
07Evidence Handling and Case Building
08Strengthening Subscriber Management Controls

Who should attend

This course is designed for telecommunications fraud and revenue assurance teams, security investigators, bank fraud liaison staff and compliance officers dealing with SIM swap and subscriber fraud.

Dates, venues and fees

Dates	Venue	Days	Fee
17 to 18 Aug 2026	Online	2	US$900
24 to 25 Aug 2026	Mozambique	2	US$1,100
31 Aug to 1 Sep 2026	Cairo	2	US$1,100
7 to 8 Sep 2026	Accra	2	US$1,100
14 to 15 Sep 2026	Lusaka	2	US$1,100
21 to 22 Sep 2026	Kigali	2	US$1,100
28 to 29 Sep 2026	Nairobi	2	US$1,100
5 to 6 Oct 2026	Durban	2	R10,000
12 to 13 Oct 2026	Johannesburg	2	R10,000
26 to 27 Oct 2026	Mauritius	2	US$1,100
2 to 3 Nov 2026	Dubai	2	US$1,100
9 to 10 Nov 2026	Lagos	2	US$1,100
16 to 17 Nov 2026	Harare	2	US$1,100
23 to 24 Nov 2026	Kampala	2	US$1,100
30 Nov to 1 Dec 2026	Dar es Salaam	2	US$1,100
7 to 8 Dec 2026	Pretoria	2	R10,000
14 to 15 Dec 2026	Cape Town	2	R10,000

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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Training a whole team?

We can run Telecommunications and SIM Swap Fraud Investigation privately for your team, on your dates and built around your own systems. Group delivery is usually more cost effective from about six delegates.

Run this in-house