Systems Thinking for Leaders and Managers

Complex organisations often see problems repeat because managers treat symptoms in isolation rather than the wider system that produces them. This course introduces systems thinking as a practical leadership tool for understanding how parts of an organisation connect and influence one another. Delegates learn to map interdependencies, spot unintended consequences, and design changes that hold over time.

What you will be able to do

Explain the core principles of systems thinking in a practical management context.
Map how processes, people and departments interconnect and influence outcomes.
Identify feedback loops and the root causes behind recurring problems.
Anticipate unintended consequences before making organisational changes.
Use systems tools to design interventions that last rather than quick fixes.
Apply a systems lens to a real challenge in the delegate's own organisation.

Course outline

01Introduction to Systems Thinking
02Seeing the Whole, Not Just Parts
03Mapping Interdependencies
04Feedback Loops and Root Causes
05Anticipating Unintended Consequences
06Designing Lasting Interventions
07Applying Systems Thinking at Work

Who should attend

This course suits senior managers, functional heads, project leaders and internal advisors who deal with complex, interconnected organisational challenges.

Dates, venues and fees

Dates	Venue	Days	Fee
17 to 19 Aug 2026	Durban	3	R13,000
24 to 26 Aug 2026	Johannesburg	3	R13,000
7 to 9 Sep 2026	Mauritius	3	US$1,500
14 to 16 Sep 2026	Dubai	3	US$1,500
21 to 23 Sep 2026	Lagos	3	US$1,500
28 to 30 Sep 2026	Harare	3	US$1,500
5 to 7 Oct 2026	Kampala	3	US$1,500
12 to 14 Oct 2026	Dar es Salaam	3	US$1,500
19 to 21 Oct 2026	Pretoria	3	R13,000
26 to 28 Oct 2026	Cape Town	3	R13,000
9 to 11 Nov 2026	Online	3	US$900
16 to 18 Nov 2026	Mozambique	3	US$1,500
23 to 25 Nov 2026	Cairo	3	US$1,500
30 Nov to 2 Dec 2026	Accra	3	US$1,500
7 to 9 Dec 2026	Lusaka	3	US$1,500
14 to 16 Dec 2026	Kigali	3	US$1,500
21 to 23 Dec 2026	Nairobi	3	US$1,500

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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Training a whole team?

We can run Systems Thinking for Leaders and Managers privately for your team, on your dates and built around your own systems. Group delivery is usually more cost effective from about six delegates.

Run this in-house