Supervisors are promoted for technical strength and then judged on people skills nobody taught them. Planning, delegation, conflict handling and the performance conversation are drilled here until a first line manager can run a section that delivers without escalating every decision upwards.
Supervisors, team leaders, foremen, shift leaders, section heads and newly promoted managers in manufacturing, mining, logistics, retail and services environments.
| Dates | Venue | Days | Fee | Calendar |
|---|---|---|---|---|
| 17 to 21 Aug 2026 | Harare | 5 | US$1,800 | |
| 24 to 28 Aug 2026 | Kampala | 5 | US$1,800 | |
| 31 Aug to 4 Sep 2026 | Dar es Salaam | 5 | US$1,800 | |
| 7 to 11 Sep 2026 | Pretoria | 5 | R18,000 | |
| 14 to 18 Sep 2026 | Cape Town | 5 | R18,000 | |
| 28 Sep to 2 Oct 2026 | Online | 5 | US$900 | |
| 5 to 9 Oct 2026 | Mozambique | 5 | US$1,800 | |
| 12 to 16 Oct 2026 | Cairo | 5 | US$1,800 | |
| 19 to 23 Oct 2026 | Accra | 5 | US$1,800 | |
| 26 to 30 Oct 2026 | Lusaka | 5 | US$1,800 | |
| 2 to 6 Nov 2026 | Kigali | 5 | US$1,800 | |
| 9 to 13 Nov 2026 | Nairobi | 5 | US$1,800 | |
| 16 to 20 Nov 2026 | Durban | 5 | R18,000 | |
| 23 to 27 Nov 2026 | Johannesburg | 5 | R18,000 | |
| 7 to 11 Dec 2026 | Mauritius | 5 | US$1,800 | |
| 14 to 18 Dec 2026 | Dubai | 5 | US$1,800 | |
| 21 to 25 Dec 2026 | Lagos | 5 | US$1,800 |
Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.
Senior leaders rarely fail for lack of intelligence; they fail by deciding slowly, deciding alone, or deciding on yesterday's assumptions...
Restructures, new systems and mergers usually fail on the people side rather than the technical one. Managers work through a method for...
Annual reviews that surprise nobody and improve nothing are a waste of everyone's afternoon. Performance management gets rebuilt around...