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Stay Interviews and Proactive Retention Conversations

By the time an employee resigns it is usually too late to keep them, which is why leading organisations ask why people stay long before they think of leaving. This course teaches HR practitioners and managers to run stay interviews, read the early signals of disengagement and act on what they hear. Delegates practise the conversation skills that turn insight into retention.

What you will be able to do

  • Explain why stay interviews outperform exit interviews.
  • Identify which employees to prioritise for stay conversations.
  • Ask questions that surface honest reasons for staying and leaving.
  • Read early warning signs of disengagement.
  • Turn stay interview insights into concrete retention actions.
  • Coach managers to hold retention conversations themselves.

Course outline

  1. 01Why people stay and why they leave
  2. 02Stay interviews versus exit interviews
  3. 03Selecting who to interview
  4. 04Stay interview question design
  5. 05Conducting the conversation
  6. 06Reading disengagement signals
  7. 07Turning insight into action
  8. 08Coaching managers to retain

Who should attend

HR business partners, HR managers, team leaders and line managers who want to retain valued employees before they resign.

Dates, venues and fees

DatesVenueDaysFeeCalendar
24 to 25 Aug 2026Online2US$900
31 Aug to 1 Sep 2026Mozambique2US$1,100
7 to 8 Sep 2026Cairo2US$1,100
14 to 15 Sep 2026Accra2US$1,100
21 to 22 Sep 2026Lusaka2US$1,100
28 to 29 Sep 2026Kigali2US$1,100
5 to 6 Oct 2026Nairobi2US$1,100
12 to 13 Oct 2026Durban2R10,000
19 to 20 Oct 2026Johannesburg2R10,000
2 to 3 Nov 2026Mauritius2US$1,100
9 to 10 Nov 2026Dubai2US$1,100
16 to 17 Nov 2026Lagos2US$1,100
23 to 24 Nov 2026Harare2US$1,100
30 Nov to 1 Dec 2026Kampala2US$1,100
7 to 8 Dec 2026Dar es Salaam2US$1,100
14 to 15 Dec 2026Pretoria2R10,000
21 to 22 Dec 2026Cape Town2R10,000

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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