Retirement Fund and Employee Benefits Administration for HR Teams

Retirement funds, medical schemes and group risk cover form a large part of every employee's total reward, yet HR teams often administer them reactively. This programme gives HR practitioners a working command of benefit structures, contribution processing and member communication. Delegates learn to liaise with fund administrators, resolve member queries and support employees through claims and life events.

What you will be able to do

Explain how retirement, medical and group risk benefits are structured.
Administer member contributions, additions and withdrawals accurately.
Liaise effectively with fund administrators and brokers.
Guide employees through claims, disability and death benefit processes.
Communicate benefit value clearly to members.
Reconcile benefit deductions against payroll and provider statements.

Course outline

01Overview of employee benefit types
02Retirement fund structures and rules
03Medical scheme and group risk cover
04Member additions, changes and exits
05Claims, disability and death benefits
06Working with administrators and brokers
07Benefit deduction reconciliation
08Member communication and education

Who should attend

HR administrators, benefits officers, payroll practitioners and HR generalists who manage employee benefit schemes.

Dates, venues and fees

Dates	Venue	Days	Fee
17 to 19 Aug 2026	Mauritius	3	US$1,500
24 to 26 Aug 2026	Dubai	3	US$1,500
31 Aug to 2 Sep 2026	Lagos	3	US$1,500
7 to 9 Sep 2026	Harare	3	US$1,500
14 to 16 Sep 2026	Kampala	3	US$1,500
21 to 23 Sep 2026	Dar es Salaam	3	US$1,500
28 to 30 Sep 2026	Pretoria	3	R13,000
5 to 7 Oct 2026	Cape Town	3	R13,000
19 to 21 Oct 2026	Online	3	US$900
26 to 28 Oct 2026	Mozambique	3	US$1,500
2 to 4 Nov 2026	Cairo	3	US$1,500
9 to 11 Nov 2026	Accra	3	US$1,500
16 to 18 Nov 2026	Lusaka	3	US$1,500
23 to 25 Nov 2026	Kigali	3	US$1,500
30 Nov to 2 Dec 2026	Nairobi	3	US$1,500
7 to 9 Dec 2026	Durban	3	R13,000
14 to 16 Dec 2026	Johannesburg	3	R13,000

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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Training a whole team?

We can run Retirement Fund and Employee Benefits Administration for HR Teams privately for your team, on your dates and built around your own systems. Group delivery is usually more cost effective from about six delegates.

Run this in-house