Shrinkage at the till and on the shop floor quietly erodes retail margins across African stores, driven by refund scams, void abuse, sweethearting and cash skimming. This course equips retail and loss prevention teams to detect and control fraud at the point of sale and across store operations. Delegates study cashier and supervisor schemes, refund and discount manipulation, and the exception reporting and controls that curb losses.
This course suits store and branch managers, loss prevention and security officers, internal auditors and cash office supervisors responsible for controlling shrinkage and point of sale fraud in retail operations.
| Dates | Venue | Days | Fee | Calendar |
|---|---|---|---|---|
| 17 to 19 Aug 2026 | Mozambique | 3 | US$1,500 | |
| 24 to 26 Aug 2026 | Cairo | 3 | US$1,500 | |
| 31 Aug to 2 Sep 2026 | Accra | 3 | US$1,500 | |
| 7 to 9 Sep 2026 | Lusaka | 3 | US$1,500 | |
| 14 to 16 Sep 2026 | Kigali | 3 | US$1,500 | |
| 21 to 23 Sep 2026 | Nairobi | 3 | US$1,500 | |
| 28 to 30 Sep 2026 | Durban | 3 | R13,000 | |
| 5 to 7 Oct 2026 | Johannesburg | 3 | R13,000 | |
| 19 to 21 Oct 2026 | Mauritius | 3 | US$1,500 | |
| 26 to 28 Oct 2026 | Dubai | 3 | US$1,500 | |
| 2 to 4 Nov 2026 | Lagos | 3 | US$1,500 | |
| 9 to 11 Nov 2026 | Harare | 3 | US$1,500 | |
| 16 to 18 Nov 2026 | Kampala | 3 | US$1,500 | |
| 23 to 25 Nov 2026 | Dar es Salaam | 3 | US$1,500 | |
| 30 Nov to 2 Dec 2026 | Pretoria | 3 | R13,000 | |
| 7 to 9 Dec 2026 | Cape Town | 3 | R13,000 | |
| 21 to 23 Dec 2026 | Online | 3 | US$900 |
Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.
Commercial managers sign, vary and enforce agreements long before a lawyer sees them. Formation, breach, penalty clauses, suretyships and...
Bid rigging, shell suppliers and undeclared family interests tend to leave the same traces in a procurement file. Detection methods...
An internal investigation that ignores the rules of evidence can cost an employer the disciplinary case and the criminal one. Planning an...