Reputational Risk Management and Crisis Governance

Prepares governance and risk professionals to identify, monitor and respond to threats to organisational reputation before and during a crisis. Delegates learn to link reputational risk to governance structures, media and social channels, and stakeholder trust. Scenarios reflect the fast moving public and online environment that African brands and public institutions operate in.

What you will be able to do

Define reputational risk and its links to strategy and governance.
Identify sources of reputational damage across operations and channels.
Set up monitoring for early warning signals including social media.
Establish crisis governance roles and decision rights.
Coordinate response between the board, executives and spokespeople.
Rebuild trust and capture lessons after a reputational event.

Course outline

01Understanding Reputational Risk
02Sources and Drivers of Reputation Damage
03Monitoring and Early Warning
04Crisis Governance Structures
05Decision Rights in a Crisis
06Coordinating Response and Messaging
07Rebuilding Stakeholder Trust
08Post Event Review and Learning

Who should attend

Risk managers, communications and stakeholder relations leads, company secretaries and executives responsible for protecting organisational reputation.

Dates, venues and fees

Dates	Venue	Days	Fee
24 to 25 Aug 2026	Mauritius	2	US$1,100
31 Aug to 1 Sep 2026	Dubai	2	US$1,100
7 to 8 Sep 2026	Lagos	2	US$1,100
14 to 15 Sep 2026	Harare	2	US$1,100
21 to 22 Sep 2026	Kampala	2	US$1,100
28 to 29 Sep 2026	Dar es Salaam	2	US$1,100
5 to 6 Oct 2026	Pretoria	2	R10,000
12 to 13 Oct 2026	Cape Town	2	R10,000
26 to 27 Oct 2026	Online	2	US$900
2 to 3 Nov 2026	Mozambique	2	US$1,100
9 to 10 Nov 2026	Cairo	2	US$1,100
16 to 17 Nov 2026	Accra	2	US$1,100
23 to 24 Nov 2026	Lusaka	2	US$1,100
30 Nov to 1 Dec 2026	Kigali	2	US$1,100
7 to 8 Dec 2026	Nairobi	2	US$1,100
14 to 15 Dec 2026	Durban	2	R10,000
21 to 22 Dec 2026	Johannesburg	2	R10,000

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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Training a whole team?

We can run Reputational Risk Management and Crisis Governance privately for your team, on your dates and built around your own systems. Group delivery is usually more cost effective from about six delegates.

Run this in-house