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Project Management for E-Government and Public Digital Services

Digitising public services promises faster, cheaper access for citizens but many e-government projects stall on integration, adoption and legacy systems. This course covers how to plan and deliver digital service projects in the public sector, from citizen needs through rollout and adoption. It reflects the realities of African government digital transformation programmes.

What you will be able to do

  • Plan digital service projects around real citizen and service needs.
  • Manage integration with legacy systems and multiple departments.
  • Coordinate vendors, internal teams and oversight bodies.
  • Plan data migration, security and privacy into project delivery.
  • Drive citizen and staff adoption of new digital services.
  • Manage phased rollout and stabilisation of live services.

Course outline

  1. 01The e-government delivery challenge
  2. 02Designing around citizen needs
  3. 03Integration with legacy systems
  4. 04Vendor and multi department coordination
  5. 05Data migration, security and privacy
  6. 06Driving adoption and change
  7. 07Phased rollout and stabilisation
  8. 08Measuring service outcomes

Who should attend

Public sector project managers, digital leads, IT officers and programme staff delivering e-government and citizen facing digital services.

Dates, venues and fees

DatesVenueDaysFeeCalendar
17 to 19 Aug 2026Pretoria3R13,000
24 to 26 Aug 2026Cape Town3R13,000
7 to 9 Sep 2026Online3US$900
14 to 16 Sep 2026Mozambique3US$1,500
21 to 23 Sep 2026Cairo3US$1,500
28 to 30 Sep 2026Accra3US$1,500
5 to 7 Oct 2026Lusaka3US$1,500
12 to 14 Oct 2026Kigali3US$1,500
19 to 21 Oct 2026Nairobi3US$1,500
26 to 28 Oct 2026Durban3R13,000
2 to 4 Nov 2026Johannesburg3R13,000
16 to 18 Nov 2026Mauritius3US$1,500
23 to 25 Nov 2026Dubai3US$1,500
30 Nov to 2 Dec 2026Lagos3US$1,500
7 to 9 Dec 2026Harare3US$1,500
14 to 16 Dec 2026Kampala3US$1,500
21 to 23 Dec 2026Dar es Salaam3US$1,500

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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