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Payment Operations, Compliance and Regulatory Risk

The operational, regulatory and compliance requirements that sit around payment services. Delegates work through payment governance and internal controls, AML and CFT, customer due diligence, transaction monitoring, sanctions screening, regulatory reporting and operational resilience.

What you will be able to do

  • Understand payment regulatory and compliance requirements
  • Identify the key operational and compliance risks
  • Strengthen payment governance and internal controls
  • Apply AML and CFT principles within payment operations
  • Understand customer due diligence and transaction monitoring
  • Identify suspicious payment activity
  • Understand sanctions screening requirements
  • Improve regulatory reporting processes
  • Conduct payment compliance risk assessments
  • Strengthen operational resilience and accountability

Course outline

  1. 01The payment operations framework, roles and responsibilities
  2. 02Governance structures and payment processing controls
  3. 03Operational risk, reconciliation and exception management
  4. 04Settlement controls, business continuity and operational resilience
  5. 05Practical: payment operations risk assessment
  6. 06Regulatory requirements and AML and CFT principles
  7. 07Customer due diligence and customer identification
  8. 08Transaction monitoring and suspicious transaction indicators
  9. 09Sanctions screening, fraud and financial crime, regulatory reporting
  10. 10Practical: identifying suspicious payment transactions
  11. 11Compliance risk assessment and internal controls
  12. 12Audit requirements and regulatory examinations
  13. 13Incident management, compliance monitoring and risk indicators
  14. 14Reporting, documentation, governance and accountability
  15. 15Case study: payment compliance failure
  16. 16Practical: developing a payment compliance control framework

Who should attend

Compliance officers, AML and CFT professionals, payment operations personnel, risk managers, banking professionals, regulatory affairs professionals, internal auditors, finance professionals, payment service providers, card operations personnel, fraud and financial crime professionals, legal and governance professionals, and senior managers responsible for payment compliance.

Dates, venues and fees

DatesVenueDaysFeeCalendar
21 to 23 Sep 2026Kigali3US$1,500
5 to 7 Oct 2026Accra3US$1,500
13 to 15 Oct 2026Online3US$900
19 to 21 Oct 2026Mozambique3US$1,500
9 to 11 Nov 2026Pretoria3R13,000
23 to 25 Nov 2026Kampala3US$1,500
7 to 9 Dec 2026Lagos3US$1,500
18 to 20 Jan 2027Mauritius3US$1,500
25 to 27 Jan 2027Johannesburg3R13,000
8 to 10 Feb 2027Nairobi3US$1,500
22 to 24 Feb 2027Lusaka3US$1,500
8 to 10 Mar 2027Cairo3US$1,500
12 to 14 Apr 2027Cape Town3R13,000
3 to 5 May 2027Dar es Salaam3US$1,500
17 to 19 May 2027Harare3US$1,500
31 May to 2 Jun 2027Dubai3US$1,500
28 to 30 Jun 2027Durban3R13,000

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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