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Mediation and Arbitration for Commercial Disputes

Teach commercial teams how to resolve disputes without the cost and delay of open court. The course explains negotiation, mediation and arbitration as used in South African commercial practice, how to draft dispute resolution clauses, and how to prepare and present a case in these forums. Delegates run a simulated mediation and arbitration to practise the skills directly.

What you will be able to do

  • Compare negotiation, mediation, arbitration and litigation as dispute options.
  • Draft dispute resolution and escalation clauses that steer parties to the right forum.
  • Prepare a commercial dispute for mediation, including interests and settlement range.
  • Present and argue a case effectively in an arbitration hearing.
  • Understand enforceability of settlement agreements and arbitration awards.
  • Choose the most cost effective resolution route for a given commercial dispute.

Course outline

  1. 01The Dispute Resolution Spectrum
  2. 02Drafting Dispute Resolution Clauses
  3. 03Principled Negotiation for Settlement
  4. 04The Mediation Process in Practice
  5. 05Preparing and Running an Arbitration
  6. 06Enforcing Settlements and Awards
  7. 07Choosing the Right Route for Each Dispute

Who should attend

This course is designed for commercial managers, contract managers, in-house legal support and business owners who face or wish to avoid drawn out commercial disputes.

Dates, venues and fees

DatesVenueDaysFeeCalendar
17 to 19 Aug 2026Dar es Salaam3US$1,500
24 to 26 Aug 2026Pretoria3R13,000
31 Aug to 2 Sep 2026Cape Town3R13,000
14 to 16 Sep 2026Online3US$900
21 to 23 Sep 2026Mozambique3US$1,500
28 to 30 Sep 2026Cairo3US$1,500
5 to 7 Oct 2026Accra3US$1,500
12 to 14 Oct 2026Lusaka3US$1,500
19 to 21 Oct 2026Kigali3US$1,500
26 to 28 Oct 2026Nairobi3US$1,500
2 to 4 Nov 2026Durban3R13,000
9 to 11 Nov 2026Johannesburg3R13,000
23 to 25 Nov 2026Mauritius3US$1,500
30 Nov to 2 Dec 2026Dubai3US$1,500
7 to 9 Dec 2026Lagos3US$1,500
14 to 16 Dec 2026Harare3US$1,500
21 to 23 Dec 2026Kampala3US$1,500

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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