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Managing Medical Aid, Group Life and Employee Insurance Benefits

Health and risk benefits are among the most valued and most misunderstood parts of the reward package, and errors in enrolment or claims cause real hardship. This programme equips HR administrators to manage medical aid, group life, disability and funeral cover from onboarding to claims. Delegates practise enrolment, reconciliation and member support using African provider structures.

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Register for this course

What you will be able to do

  • Explain the main health and risk benefit types.
  • Manage member enrolment, changes and terminations.
  • Reconcile benefit contributions and provider billing.
  • Support members through claims and disputes.
  • Communicate benefit value clearly to employees.
  • Coordinate with brokers, administrators and providers.

Course outline

  1. 01Overview of health and risk benefits
  2. 02Medical aid structures and options
  3. 03Group life, disability and funeral cover
  4. 04Enrolment, changes and terminations
  5. 05Contribution reconciliation and billing
  6. 06Supporting members through claims
  7. 07Communicating benefit value
  8. 08Working with brokers and providers

Who should attend

HR administrators, benefits officers, payroll practitioners and HR generalists responsible for employee health and risk benefits.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
6 to 7 Oct 2026Johannesburg2R10,000Closed
7 to 8 Oct 2026Cape Town2R10,000Closed
8 to 9 Oct 2026Durban2R10,000Closed
12 to 13 Oct 2026Pretoria2R10,000Closed
13 to 14 Oct 2026Windhoek2US$1,100Register
14 to 15 Oct 2026Gaborone2US$1,100Register
15 to 16 Oct 2026Maseru2US$1,100Register
19 to 20 Oct 2026Mbabane2US$1,100Register
20 to 21 Oct 2026Lusaka2US$1,100Register
21 to 22 Oct 2026Harare2US$1,100Register
22 to 23 Oct 2026Lilongwe2US$1,100Register
26 to 27 Oct 2026Blantyre2US$1,100Register
27 to 28 Oct 2026Mozambique2US$1,100Register
28 to 29 Oct 2026Nairobi2US$1,100Register
29 to 30 Oct 2026Dar es Salaam2US$1,100Register
2 to 3 Nov 2026Kigali2US$1,100Register
3 to 4 Nov 2026Kampala2US$1,100Register
4 to 5 Nov 2026Accra2US$1,100Register
5 to 6 Nov 2026Lagos2US$1,100Register
9 to 10 Nov 2026Cairo2US$1,100Register
10 to 11 Nov 2026Mauritius2US$1,100Register
11 to 12 Nov 2026Dubai2US$1,100Register
12 to 13 Nov 2026Online2US$900Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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