Managing Medical Aid, Group Life and Employee Insurance Benefits

Health and risk benefits are among the most valued and most misunderstood parts of the reward package, and errors in enrolment or claims cause real hardship. This programme equips HR administrators to manage medical aid, group life, disability and funeral cover from onboarding to claims. Delegates practise enrolment, reconciliation and member support using African provider structures.

What you will be able to do

Explain the main health and risk benefit types.
Manage member enrolment, changes and terminations.
Reconcile benefit contributions and provider billing.
Support members through claims and disputes.
Communicate benefit value clearly to employees.
Coordinate with brokers, administrators and providers.

Course outline

01Overview of health and risk benefits
02Medical aid structures and options
03Group life, disability and funeral cover
04Enrolment, changes and terminations
05Contribution reconciliation and billing
06Supporting members through claims
07Communicating benefit value
08Working with brokers and providers

Who should attend

HR administrators, benefits officers, payroll practitioners and HR generalists responsible for employee health and risk benefits.

Dates, venues and fees

Dates	Venue	Days	Fee
24 to 25 Aug 2026	Mauritius	2	US$1,100
31 Aug to 1 Sep 2026	Dubai	2	US$1,100
7 to 8 Sep 2026	Lagos	2	US$1,100
14 to 15 Sep 2026	Harare	2	US$1,100
21 to 22 Sep 2026	Kampala	2	US$1,100
28 to 29 Sep 2026	Dar es Salaam	2	US$1,100
5 to 6 Oct 2026	Pretoria	2	R10,000
12 to 13 Oct 2026	Cape Town	2	R10,000
26 to 27 Oct 2026	Online	2	US$900
2 to 3 Nov 2026	Mozambique	2	US$1,100
9 to 10 Nov 2026	Cairo	2	US$1,100
16 to 17 Nov 2026	Accra	2	US$1,100
23 to 24 Nov 2026	Lusaka	2	US$1,100
30 Nov to 1 Dec 2026	Kigali	2	US$1,100
7 to 8 Dec 2026	Nairobi	2	US$1,100
14 to 15 Dec 2026	Durban	2	R10,000
21 to 22 Dec 2026	Johannesburg	2	R10,000

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

Enquire about this course

Send your details and a consultant will confirm availability and fees.

Course

Full name*

Email address*

Phone number*

Organisation

Preferred session

Number of delegates

Anything else we should know

Keep me updated about relevant BMC Training courses and dates. You can unsubscribe at any time.

We use your details only to respond to this enquiry. See how we handle personal information under POPIA in our privacy notice.

Request the brochure

We will email the full outline for this course.

Training a whole team?

We can run Managing Medical Aid, Group Life and Employee Insurance Benefits privately for your team, on your dates and built around your own systems. Group delivery is usually more cost effective from about six delegates.

Run this in-house