Managing Diversity, Equity and Inclusion in the Workplace

South African organisations operate across a wide range of cultures, languages and backgrounds, and managers play a central role in turning that diversity into a genuine advantage rather than a source of friction. This course covers practical approaches to inclusive management, fair treatment, recognising unconscious bias and creating a workplace culture where employees from different backgrounds can all contribute and grow.

What you will be able to do

Recognise the business and team benefits of a genuinely inclusive workplace culture.
Identify unconscious bias in hiring, promotion and day to day management decisions.
Apply fair and consistent management practices across a diverse team.
Address discriminatory or exclusionary behaviour promptly and appropriately.
Adapt management style to different cultural and language backgrounds within a team.
Build an action plan to strengthen inclusion within a specific team or department.

Course outline

01Diversity and Inclusion in the South African Context
02Recognising Unconscious Bias
03Fair Treatment in Daily Management
04Inclusive Hiring and Promotion Practices
05Addressing Exclusionary Behaviour
06Managing Across Cultures and Languages
07Creating Psychological Safety in Teams
08Building a Team Inclusion Action Plan

Who should attend

This course is designed for line managers, HR practitioners and team leaders responsible for building fair and inclusive teams.

Dates, venues and fees

Dates	Venue	Days	Fee
17 to 18 Aug 2026	Cairo	2	US$1,100
24 to 25 Aug 2026	Accra	2	US$1,100
31 Aug to 1 Sep 2026	Lusaka	2	US$1,100
7 to 8 Sep 2026	Kigali	2	US$1,100
14 to 15 Sep 2026	Nairobi	2	US$1,100
21 to 22 Sep 2026	Durban	2	R10,000
28 to 29 Sep 2026	Johannesburg	2	R10,000
12 to 13 Oct 2026	Mauritius	2	US$1,100
19 to 20 Oct 2026	Dubai	2	US$1,100
26 to 27 Oct 2026	Lagos	2	US$1,100
2 to 3 Nov 2026	Harare	2	US$1,100
9 to 10 Nov 2026	Kampala	2	US$1,100
16 to 17 Nov 2026	Dar es Salaam	2	US$1,100
23 to 24 Nov 2026	Pretoria	2	R10,000
30 Nov to 1 Dec 2026	Cape Town	2	R10,000
14 to 15 Dec 2026	Online	2	US$900
21 to 22 Dec 2026	Mozambique	2	US$1,100

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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Training a whole team?

We can run Managing Diversity, Equity and Inclusion in the Workplace privately for your team, on your dates and built around your own systems. Group delivery is usually more cost effective from about six delegates.

Run this in-house