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Maintenance Work Order Management and Backlog Control

A growing, unmanaged work order backlog is one of the clearest signs of a maintenance function losing control, and it is common across African plants and facilities. This programme shows maintenance teams how to manage the full work order life cycle, from request and prioritisation through execution to closeout. Delegates learn to keep the backlog healthy, visible and prioritised so the right work is done at the right time.

What you will be able to do

  • Describe the maintenance work order life cycle from request to closeout.
  • Prioritise work using criticality, safety and production impact criteria.
  • Distinguish planned, corrective and emergency work and manage their flow.
  • Measure and interpret backlog size, ageing and readiness.
  • Set targets for backlog control and schedule compliance.
  • Use work order data to identify recurring problems and improvement opportunities.

Course outline

  1. 01Work order life cycle and workflow
  2. 02Work request screening and prioritisation
  3. 03Planned, corrective and emergency work streams
  4. 04Backlog measurement and ageing analysis
  5. 05Backlog targets and schedule compliance
  6. 06Work order data quality and coding
  7. 07Using work order data for improvement

Who should attend

Maintenance planners, schedulers, supervisors and coordinators responsible for managing work orders and controlling maintenance backlog.

Dates, venues and fees

DatesVenueDaysFeeCalendar
17 to 18 Aug 2026Dubai2US$1,100
24 to 25 Aug 2026Lagos2US$1,100
31 Aug to 1 Sep 2026Harare2US$1,100
7 to 8 Sep 2026Kampala2US$1,100
14 to 15 Sep 2026Dar es Salaam2US$1,100
21 to 22 Sep 2026Pretoria2R10,000
28 to 29 Sep 2026Cape Town2R10,000
12 to 13 Oct 2026Online2US$900
19 to 20 Oct 2026Mozambique2US$1,100
26 to 27 Oct 2026Cairo2US$1,100
2 to 3 Nov 2026Accra2US$1,100
9 to 10 Nov 2026Lusaka2US$1,100
16 to 17 Nov 2026Kigali2US$1,100
23 to 24 Nov 2026Nairobi2US$1,100
30 Nov to 1 Dec 2026Durban2R10,000
7 to 8 Dec 2026Johannesburg2R10,000
21 to 22 Dec 2026Mauritius2US$1,100

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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