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Lessons Learned and Knowledge Management for Project Teams

Most organisations repeat the same project mistakes because lessons are captured in reports that nobody reads again. This course turns lessons learned from a closeout ritual into a living practice that improves the next project. It offers simple, workable knowledge approaches suited to African organisations where staff turnover and thin documentation are common.

What you will be able to do

  • Explain why lessons learned so often fail to change behaviour.
  • Capture lessons continuously rather than only at project closeout.
  • Run retrospectives and reviews that surface honest, useful insight.
  • Organise project knowledge so it can be found and reused.
  • Feed lessons back into planning, standards and templates.
  • Build a knowledge sharing habit that survives staff turnover.

Course outline

  1. 01Why lessons learned fail
  2. 02Capturing lessons throughout delivery
  3. 03Facilitating honest retrospectives
  4. 04Organising project knowledge
  5. 05Feeding lessons into standards and templates
  6. 06Reusing knowledge on new projects
  7. 07Knowledge sharing across teams
  8. 08Sustaining the practice

Who should attend

Project managers, PMO staff, team leads and knowledge or quality officers who want their organisation to genuinely learn from its projects rather than repeat mistakes.

Dates, venues and fees

DatesVenueDaysFeeCalendar
17 to 18 Aug 2026Pretoria2R10,000
24 to 25 Aug 2026Cape Town2R10,000
7 to 8 Sep 2026Online2US$900
14 to 15 Sep 2026Mozambique2US$1,100
21 to 22 Sep 2026Cairo2US$1,100
28 to 29 Sep 2026Accra2US$1,100
5 to 6 Oct 2026Lusaka2US$1,100
12 to 13 Oct 2026Kigali2US$1,100
19 to 20 Oct 2026Nairobi2US$1,100
26 to 27 Oct 2026Durban2R10,000
2 to 3 Nov 2026Johannesburg2R10,000
16 to 17 Nov 2026Mauritius2US$1,100
23 to 24 Nov 2026Dubai2US$1,100
30 Nov to 1 Dec 2026Lagos2US$1,100
7 to 8 Dec 2026Harare2US$1,100
14 to 15 Dec 2026Kampala2US$1,100
21 to 22 Dec 2026Dar es Salaam2US$1,100

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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