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Leading Volunteer and Membership Based Organisations

Churches, associations, cooperatives, community bodies and non profits across Africa depend on people who give their time freely rather than for a salary. Leading them calls for a very different approach from managing paid staff. This course equips leaders to inspire, coordinate and retain volunteers and members while keeping the organisation focused and well run.

What you will be able to do

  • Understand what motivates volunteers and members to contribute and stay.
  • Recruit, place and induct volunteers to match their strengths.
  • Lead and coordinate people without relying on salary or authority.
  • Keep volunteers and members engaged and prevent burnout.
  • Handle conflict, poor conduct and difficult members constructively.
  • Balance mission, governance and day to day coordination.

Course outline

  1. 01The Unique Nature of Volunteer Leadership
  2. 02Understanding Volunteer and Member Motivation
  3. 03Recruiting and Placing the Right People
  4. 04Leading Without Salary or Formal Authority
  5. 05Keeping People Engaged and Preventing Burnout
  6. 06Managing Conflict and Difficult Members
  7. 07Balancing Mission, Governance and Coordination

Who should attend

This course suits leaders of non profits, faith based organisations, associations, cooperatives, community groups and clubs who coordinate volunteers, members or unpaid contributors.

Dates, venues and fees

DatesVenueDaysFeeCalendar
17 to 19 Aug 2026Dubai3US$1,500
24 to 26 Aug 2026Lagos3US$1,500
31 Aug to 2 Sep 2026Harare3US$1,500
7 to 9 Sep 2026Kampala3US$1,500
14 to 16 Sep 2026Dar es Salaam3US$1,500
21 to 23 Sep 2026Pretoria3R13,000
28 to 30 Sep 2026Cape Town3R13,000
12 to 14 Oct 2026Online3US$900
19 to 21 Oct 2026Mozambique3US$1,500
26 to 28 Oct 2026Cairo3US$1,500
2 to 4 Nov 2026Accra3US$1,500
9 to 11 Nov 2026Lusaka3US$1,500
16 to 18 Nov 2026Kigali3US$1,500
23 to 25 Nov 2026Nairobi3US$1,500
30 Nov to 2 Dec 2026Durban3R13,000
7 to 9 Dec 2026Johannesburg3R13,000
21 to 23 Dec 2026Mauritius3US$1,500

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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