Leading Hybrid and Remote Teams

Managing people you cannot see walking past your desk changes almost everything about supervision, from how work is allocated to how trust is built and repaired. Load shedding, unreliable connectivity and staff spread across provinces make the South African version of this problem particular.

What you will be able to do

Set output expectations that hold up when you cannot observe how hours are spent.
Structure a working week that protects focused work and limits meeting overload.
Run one to one conversations that surface problems early in a distributed team.
Address underperformance remotely while staying within fair procedure requirements.
Keep office based and home based staff on equal footing for visibility and promotion.
Plan team operations around load shedding schedules and connectivity failures.

Course outline

01What changes when the team is distributed
02Clarity of outputs, deadlines and decision rights
03Communication rhythms and choosing the right channel
04Building trust and psychological safety at distance
05Remote performance conversations and difficult feedback
06Fairness between office based and remote staff
07Resilience planning for outages and connectivity

Who should attend

Team leaders, department managers, branch managers, contact centre managers and project leads who supervise staff across multiple sites or working from home. Useful for HR business partners advising on hybrid working arrangements.

Dates, venues and fees

Dates	Venue	Days	Fee
17 to 18 Aug 2026	Kigali	2	US$1,100
24 to 25 Aug 2026	Nairobi	2	US$1,100
31 Aug to 1 Sep 2026	Durban	2	R10,000
7 to 8 Sep 2026	Johannesburg	2	R10,000
21 to 22 Sep 2026	Mauritius	2	US$1,100
28 to 29 Sep 2026	Dubai	2	US$1,100
5 to 6 Oct 2026	Lagos	2	US$1,100
12 to 13 Oct 2026	Harare	2	US$1,100
19 to 20 Oct 2026	Kampala	2	US$1,100
26 to 27 Oct 2026	Dar es Salaam	2	US$1,100
2 to 3 Nov 2026	Pretoria	2	R10,000
9 to 10 Nov 2026	Cape Town	2	R10,000
23 to 24 Nov 2026	Online	2	US$900
30 Nov to 1 Dec 2026	Mozambique	2	US$1,100
7 to 8 Dec 2026	Cairo	2	US$1,100
14 to 15 Dec 2026	Accra	2	US$1,100
21 to 22 Dec 2026	Lusaka	2	US$1,100

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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Training a whole team?

We can run Leading Hybrid and Remote Teams privately for your team, on your dates and built around your own systems. Group delivery is usually more cost effective from about six delegates.

Run this in-house