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Leadership for Operations and Plant Managers

Operations and plant managers are promoted for technical competence but succeed or fail on their ability to lead people. This programme bridges that gap for managers running factories, depots, mines and processing sites across the continent. It combines shop floor leadership, shift team motivation and performance discipline with the human skills needed to retain skilled operators.

What you will be able to do

  • Translate operational targets into clear expectations that frontline teams understand.
  • Lead and motivate shift supervisors, operators and maintenance crews effectively.
  • Hold daily production conversations that surface problems early.
  • Balance safety, output and quality pressures without losing team trust.
  • Coach technical staff toward accountability and ownership of results.
  • Manage the leadership demands of a demanding production environment.

Course outline

  1. 01The Operations Manager as a People Leader
  2. 02Setting Expectations on the Shop Floor
  3. 03Leading Shift Supervisors and Operators
  4. 04Daily Production and Performance Conversations
  5. 05Balancing Safety, Output and Quality
  6. 06Coaching Technical Staff for Accountability
  7. 07Retaining Skilled Operators and Artisans
  8. 08Building a Site Leadership Rhythm

Who should attend

This course is aimed at operations managers, plant managers, production managers and senior supervisors responsible for people and output on industrial sites.

Dates, venues and fees

DatesVenueDaysFeeCalendar
17 to 19 Aug 2026Harare3US$1,500
24 to 26 Aug 2026Kampala3US$1,500
31 Aug to 2 Sep 2026Dar es Salaam3US$1,500
7 to 9 Sep 2026Pretoria3R13,000
14 to 16 Sep 2026Cape Town3R13,000
28 to 30 Sep 2026Online3US$900
5 to 7 Oct 2026Mozambique3US$1,500
12 to 14 Oct 2026Cairo3US$1,500
19 to 21 Oct 2026Accra3US$1,500
26 to 28 Oct 2026Lusaka3US$1,500
2 to 4 Nov 2026Kigali3US$1,500
9 to 11 Nov 2026Nairobi3US$1,500
16 to 18 Nov 2026Durban3R13,000
23 to 25 Nov 2026Johannesburg3R13,000
7 to 9 Dec 2026Mauritius3US$1,500
14 to 16 Dec 2026Dubai3US$1,500
21 to 23 Dec 2026Lagos3US$1,500

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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