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Leadership Communication and Influence Skills

Technically strong managers often struggle to win support because their message gets lost in poor structure or a mismatch with the audience. Participants learn to structure messages clearly, adapt style to different stakeholders, present with confidence and use influence techniques that build genuine support rather than compliance, across meetings, presentations and one on one discussions.

What you will be able to do

  • Structure a message clearly using a simple, repeatable framework for any audience.
  • Adapt communication style to executives, peers and frontline staff appropriately.
  • Present ideas and updates with confidence in meetings and formal settings.
  • Apply influence techniques that build genuine support rather than mere compliance.
  • Read body language and tone to adjust a message in real time.
  • Communicate difficult or unpopular decisions in a way that maintains trust.

Course outline

  1. 01Structuring a Clear Message
  2. 02Adapting Style to Different Audiences
  3. 03Presenting With Confidence and Clarity
  4. 04Influence Techniques That Build Support
  5. 05Reading Body Language and Tone
  6. 06Communicating Change and Bad News
  7. 07Running Persuasive Meetings
  8. 08Building a Personal Communication Style

Who should attend

This course is designed for managers, team leaders and specialists who need to influence colleagues, executives or clients without formal authority over them.

Dates, venues and fees

DatesVenueDaysFeeCalendar
17 to 19 Aug 2026Kigali3US$1,500
24 to 26 Aug 2026Nairobi3US$1,500
31 Aug to 2 Sep 2026Durban3R13,000
7 to 9 Sep 2026Johannesburg3R13,000
21 to 23 Sep 2026Mauritius3US$1,500
28 to 30 Sep 2026Dubai3US$1,500
5 to 7 Oct 2026Lagos3US$1,500
12 to 14 Oct 2026Harare3US$1,500
19 to 21 Oct 2026Kampala3US$1,500
26 to 28 Oct 2026Dar es Salaam3US$1,500
2 to 4 Nov 2026Pretoria3R13,000
9 to 11 Nov 2026Cape Town3R13,000
23 to 25 Nov 2026Online3US$900
30 Nov to 2 Dec 2026Mozambique3US$1,500
7 to 9 Dec 2026Cairo3US$1,500
14 to 16 Dec 2026Accra3US$1,500
21 to 23 Dec 2026Lusaka3US$1,500

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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