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Internal Communication Strategy for Corporate Teams

Poorly planned internal communication leaves South African employees confused about strategy, change and priorities, fuelling rumour and disengagement. This course teaches delegates to plan an internal communication strategy, choose appropriate channels and messages for different audiences, and write consistent internal content that keeps staff informed during normal operations and periods of organisational change.

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Register for this course

What you will be able to do

  • Develop an internal communication plan aligned to organisational strategy and change initiatives.
  • Select appropriate channels for different messages, audiences and levels of urgency.
  • Write internal announcements, newsletters and change updates in a consistent organisational voice.
  • Sequence communication during periods of restructuring, merger or leadership change.
  • Measure whether internal messages have been read, understood and acted upon by staff.
  • Coordinate internal messaging with line managers so information reaches employees consistently.

Course outline

  1. 01Purpose of an Internal Communication Plan
  2. 02Mapping Audiences and Channels
  3. 03Writing Announcements and Newsletters
  4. 04Communicating During Organisational Change
  5. 05Consistent Voice Across Channels
  6. 06Equipping Line Managers to Cascade Messages
  7. 07Measuring Reach and Understanding
  8. 08Handling Rumour and Misinformation

Who should attend

This course is intended for internal communication officers, human resources practitioners, change managers and executive assistants responsible for staff facing communication.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
5 to 6 Oct 2026Johannesburg2R10,000Closed
6 to 7 Oct 2026Cape Town2R10,000Closed
7 to 8 Oct 2026Durban2R10,000Closed
8 to 9 Oct 2026Pretoria2R10,000Closed
12 to 13 Oct 2026Windhoek2US$1,100Closed
13 to 14 Oct 2026Gaborone2US$1,100Register
14 to 15 Oct 2026Maseru2US$1,100Register
15 to 16 Oct 2026Mbabane2US$1,100Register
19 to 20 Oct 2026Lusaka2US$1,100Register
20 to 21 Oct 2026Harare2US$1,100Register
21 to 22 Oct 2026Lilongwe2US$1,100Register
22 to 23 Oct 2026Blantyre2US$1,100Register
26 to 27 Oct 2026Mozambique2US$1,100Register
27 to 28 Oct 2026Nairobi2US$1,100Register
28 to 29 Oct 2026Dar es Salaam2US$1,100Register
29 to 30 Oct 2026Kigali2US$1,100Register
2 to 3 Nov 2026Kampala2US$1,100Register
3 to 4 Nov 2026Accra2US$1,100Register
4 to 5 Nov 2026Lagos2US$1,100Register
5 to 6 Nov 2026Cairo2US$1,100Register
9 to 10 Nov 2026Mauritius2US$1,100Register
10 to 11 Nov 2026Dubai2US$1,100Register
11 to 12 Nov 2026Online2US$900Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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