Internal Communication Strategy for Corporate Teams

Poorly planned internal communication leaves South African employees confused about strategy, change and priorities, fuelling rumour and disengagement. This course teaches delegates to plan an internal communication strategy, choose appropriate channels and messages for different audiences, and write consistent internal content that keeps staff informed during normal operations and periods of organisational change.

What you will be able to do

Develop an internal communication plan aligned to organisational strategy and change initiatives.
Select appropriate channels for different messages, audiences and levels of urgency.
Write internal announcements, newsletters and change updates in a consistent organisational voice.
Sequence communication during periods of restructuring, merger or leadership change.
Measure whether internal messages have been read, understood and acted upon by staff.
Coordinate internal messaging with line managers so information reaches employees consistently.

Course outline

01Purpose of an Internal Communication Plan
02Mapping Audiences and Channels
03Writing Announcements and Newsletters
04Communicating During Organisational Change
05Consistent Voice Across Channels
06Equipping Line Managers to Cascade Messages
07Measuring Reach and Understanding
08Handling Rumour and Misinformation

Who should attend

This course is intended for internal communication officers, human resources practitioners, change managers and executive assistants responsible for staff facing communication.

Dates, venues and fees

Dates	Venue	Days	Fee
17 to 18 Aug 2026	Kigali	2	US$1,100
24 to 25 Aug 2026	Nairobi	2	US$1,100
31 Aug to 1 Sep 2026	Durban	2	R10,000
7 to 8 Sep 2026	Johannesburg	2	R10,000
21 to 22 Sep 2026	Mauritius	2	US$1,100
28 to 29 Sep 2026	Dubai	2	US$1,100
5 to 6 Oct 2026	Lagos	2	US$1,100
12 to 13 Oct 2026	Harare	2	US$1,100
19 to 20 Oct 2026	Kampala	2	US$1,100
26 to 27 Oct 2026	Dar es Salaam	2	US$1,100
2 to 3 Nov 2026	Pretoria	2	R10,000
9 to 10 Nov 2026	Cape Town	2	R10,000
23 to 24 Nov 2026	Online	2	US$900
30 Nov to 1 Dec 2026	Mozambique	2	US$1,100
7 to 8 Dec 2026	Cairo	2	US$1,100
14 to 15 Dec 2026	Accra	2	US$1,100
21 to 22 Dec 2026	Lusaka	2	US$1,100

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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Training a whole team?

We can run Internal Communication Strategy for Corporate Teams privately for your team, on your dates and built around your own systems. Group delivery is usually more cost effective from about six delegates.

Run this in-house