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Governance of Outsourcing and Cloud Service Arrangements

Provides a practical framework for governing outsourced functions and cloud services so that responsibility for risk stays with the organisation even when delivery does not. Delegates learn to classify arrangements, set contractual controls, and oversee service providers through their lifecycle. The course reflects the rapid adoption of cloud and shared services by African banks, insurers and public bodies.

What you will be able to do

  • Classify outsourcing and cloud arrangements by criticality.
  • Apply governance requirements before entering an arrangement.
  • Embed control, exit and data protection terms in contracts.
  • Oversee provider performance and concentration risk.
  • Manage sub outsourcing and offshore data considerations.
  • Report outsourcing risk to management and the board.

Course outline

  1. 01Why Outsourcing Governance Matters
  2. 02Classifying Arrangements by Criticality
  3. 03Pre Contract Governance and Due Diligence
  4. 04Contractual Controls and Exit Terms
  5. 05Data Protection and Offshore Considerations
  6. 06Ongoing Provider Oversight
  7. 07Concentration and Sub Outsourcing Risk
  8. 08Reporting Outsourcing Risk

Who should attend

Risk, compliance and procurement professionals, IT and vendor managers, and executives accountable for outsourced and cloud based services.

Dates, venues and fees

DatesVenueDaysFeeCalendar
17 to 19 Aug 2026Pretoria3R13,000
24 to 26 Aug 2026Cape Town3R13,000
7 to 9 Sep 2026Online3US$900
14 to 16 Sep 2026Mozambique3US$1,500
21 to 23 Sep 2026Cairo3US$1,500
28 to 30 Sep 2026Accra3US$1,500
5 to 7 Oct 2026Lusaka3US$1,500
12 to 14 Oct 2026Kigali3US$1,500
19 to 21 Oct 2026Nairobi3US$1,500
26 to 28 Oct 2026Durban3R13,000
2 to 4 Nov 2026Johannesburg3R13,000
16 to 18 Nov 2026Mauritius3US$1,500
23 to 25 Nov 2026Dubai3US$1,500
30 Nov to 2 Dec 2026Lagos3US$1,500
7 to 9 Dec 2026Harare3US$1,500
14 to 16 Dec 2026Kampala3US$1,500
21 to 23 Dec 2026Dar es Salaam3US$1,500

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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