Skip to content

Fleet Insurance, Risk and Claims Management

Prepares fleet and risk staff to manage vehicle insurance programmes and handle claims efficiently after accidents, theft or damage. Covers policy structuring, excess management, claims documentation and working with assessors and insurers. Draws on realistic South African claims scenarios, including hijackings, third party claims and repudiated claims caused by poor documentation.

What you will be able to do

  • Structure fleet insurance programmes appropriate to vehicle type and risk profile.
  • Document accidents and incidents to support valid insurance claims.
  • Manage the claims process from notification through to settlement.
  • Identify common reasons insurers repudiate claims and how to avoid them.
  • Coordinate with assessors, panel beaters and insurers to reduce vehicle downtime.
  • Analyse claims history to identify recurring risk trends within the fleet.

Course outline

  1. 01Fleet Insurance Policy Structures
  2. 02Excess Management and Premium Control
  3. 03Accident Scene Documentation
  4. 04Claims Submission and Processing
  5. 05Working with Assessors and Panel Beaters
  6. 06Common Reasons Claims Are Repudiated
  7. 07Hijacking and Theft Claims
  8. 08Claims Trend Analysis and Risk Reporting

Who should attend

Suited to fleet risk officers, insurance coordinators, fleet managers and claims administrators handling vehicle insurance and accident claims.

Dates, venues and fees

DatesVenueDaysFeeCalendar
24 to 26 Aug 2026Online3US$900
31 Aug to 2 Sep 2026Mozambique3US$1,500
7 to 9 Sep 2026Cairo3US$1,500
14 to 16 Sep 2026Accra3US$1,500
21 to 23 Sep 2026Lusaka3US$1,500
28 to 30 Sep 2026Kigali3US$1,500
5 to 7 Oct 2026Nairobi3US$1,500
12 to 14 Oct 2026Durban3R13,000
19 to 21 Oct 2026Johannesburg3R13,000
2 to 4 Nov 2026Mauritius3US$1,500
9 to 11 Nov 2026Dubai3US$1,500
16 to 18 Nov 2026Lagos3US$1,500
23 to 25 Nov 2026Harare3US$1,500
30 Nov to 2 Dec 2026Kampala3US$1,500
7 to 9 Dec 2026Dar es Salaam3US$1,500
14 to 16 Dec 2026Pretoria3R13,000
21 to 23 Dec 2026Cape Town3R13,000

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

Related courses in Transport, Fleet and Driver Management

Transport, Fleet and Driver Management

Fleet Cost, Utilisation and Replacement Planning

Fleet budgets are often managed on fuel spend alone while depreciation, tyres, downtime and idle assets quietly cost more. Cost per...

Next session
31 Aug to 4 Sep 2026
Venue
Lusaka
5 day programme
FromUS$900
Transport, Fleet and Driver Management

Driver Safety, Fatigue and Behaviour Management

Long distance corridors punish poor trip planning, and fatigue shows up in the crash statistics long before it shows up in a disciplinary...

Next session
31 Aug to 2 Sep 2026
Venue
Mozambique
3 day programme
FromUS$900
Transport, Fleet and Driver Management

Vehicle Maintenance and Workshop Control

Vehicles come back from the workshop late, twice for the same fault, and nobody can say what the repair actually cost. Job card discipline...

Next session
31 Aug to 2 Sep 2026
Venue
Cape Town
3 day programme
FromUS$900
See all Transport, Fleet and Driver Management courses