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Facilitation and Meeting Management Skills for Team Leaders

Poorly run meetings drain time and morale across South African organisations, with unclear agendas, dominant voices and no decisions at the end. This course equips delegates to plan purposeful meetings, facilitate balanced discussion, manage difficult participants and close with clear actions. Delegates practise facilitating both in person and online sessions common in today's hybrid workplaces.

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Register for this course

What you will be able to do

  • Decide when a meeting is needed and set a clear purpose and agenda.
  • Facilitate discussion so quieter voices are heard and dominant ones are managed.
  • Keep a meeting on track, on time and focused on its outcomes.
  • Guide a group toward decisions and record clear actions and owners.
  • Handle conflict, tangents and difficult participants calmly.
  • Apply facilitation techniques to both in person and virtual meetings.

Course outline

  1. 01When to Meet and When Not To
  2. 02Planning the Agenda and Purpose
  3. 03Opening a Meeting and Setting Ground Rules
  4. 04Facilitating Balanced Discussion
  5. 05Managing Time, Tangents and Difficult Participants
  6. 06Driving Decisions and Recording Actions
  7. 07Facilitating Virtual and Hybrid Meetings
  8. 08Following Up After the Meeting

Who should attend

This course suits team leaders, supervisors, project coordinators and anyone who regularly chairs or facilitates meetings and workshops.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
14 to 15 Oct 2026Johannesburg2R10,000Register
15 to 16 Oct 2026Cape Town2R10,000Register
19 to 20 Oct 2026Durban2R10,000Register
20 to 21 Oct 2026Pretoria2R10,000Register
21 to 22 Oct 2026Windhoek2US$1,100Register
22 to 23 Oct 2026Gaborone2US$1,100Register
26 to 27 Oct 2026Maseru2US$1,100Register
27 to 28 Oct 2026Mbabane2US$1,100Register
28 to 29 Oct 2026Lusaka2US$1,100Register
29 to 30 Oct 2026Harare2US$1,100Register
2 to 3 Nov 2026Lilongwe2US$1,100Register
3 to 4 Nov 2026Blantyre2US$1,100Register
4 to 5 Nov 2026Mozambique2US$1,100Register
5 to 6 Nov 2026Nairobi2US$1,100Register
9 to 10 Nov 2026Dar es Salaam2US$1,100Register
10 to 11 Nov 2026Kigali2US$1,100Register
11 to 12 Nov 2026Kampala2US$1,100Register
12 to 13 Nov 2026Accra2US$1,100Register
16 to 17 Nov 2026Lagos2US$1,100Register
17 to 18 Nov 2026Cairo2US$1,100Register
18 to 19 Nov 2026Mauritius2US$1,100Register
19 to 20 Nov 2026Dubai2US$1,100Register
23 to 24 Nov 2026Online2US$900Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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