Employee Engagement Surveys and Action Planning

An engagement survey that gathers data but drives no change breeds cynicism rather than trust. This course takes HR practitioners through the full survey cycle, from designing valid questions to interpreting results and turning them into visible action. Delegates work with sample survey data and practise the manager conversations that convert feedback into improvement across African workplaces.

What you will be able to do

Design engagement survey questions that measure what matters.
Choose the right survey frequency and format.
Achieve strong participation while protecting anonymity.
Interpret survey results and identify priority themes.
Facilitate team action planning from the results.
Track follow through so the survey builds trust.

Course outline

01The engagement survey cycle
02Designing valid survey questions
03Frequency, format and anonymity
04Driving participation
05Interpreting and prioritising results
06Feeding results back to teams
07Team action planning
08Tracking follow through

Who should attend

HR business partners, organisational development practitioners, internal communications teams and HR managers who run or support engagement surveys.

Dates, venues and fees

Dates	Venue	Days	Fee
17 to 18 Aug 2026	Lagos	2	US$1,100
24 to 25 Aug 2026	Harare	2	US$1,100
31 Aug to 1 Sep 2026	Kampala	2	US$1,100
7 to 8 Sep 2026	Dar es Salaam	2	US$1,100
14 to 15 Sep 2026	Pretoria	2	R10,000
21 to 22 Sep 2026	Cape Town	2	R10,000
5 to 6 Oct 2026	Online	2	US$900
12 to 13 Oct 2026	Mozambique	2	US$1,100
19 to 20 Oct 2026	Cairo	2	US$1,100
26 to 27 Oct 2026	Accra	2	US$1,100
2 to 3 Nov 2026	Lusaka	2	US$1,100
9 to 10 Nov 2026	Kigali	2	US$1,100
16 to 17 Nov 2026	Nairobi	2	US$1,100
23 to 24 Nov 2026	Durban	2	R10,000
30 Nov to 1 Dec 2026	Johannesburg	2	R10,000
14 to 15 Dec 2026	Mauritius	2	US$1,100
21 to 22 Dec 2026	Dubai	2	US$1,100

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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Training a whole team?

We can run Employee Engagement Surveys and Action Planning privately for your team, on your dates and built around your own systems. Group delivery is usually more cost effective from about six delegates.

Run this in-house