Diplomatic Correspondence and Protocol Writing for Official Communication
Staff in foreign affairs offices, embassies, regional bodies and public entities across Africa must write with a precision and courtesy that upholds their institution's standing. Notes verbale, official letters and invitations follow conventions that carry real diplomatic weight. This course develops the drafting skills and protocol knowledge needed to represent an organisation correctly in formal correspondence.
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Apply the conventions of formal and diplomatic correspondence correctly.
Draft notes verbale, official letters and invitations to accepted standards.
Use appropriate titles, salutations and forms of address for dignitaries.
Convey firm positions while maintaining courtesy and institutional dignity.
Handle confidential and sensitive matters with appropriate discretion.
Proofread official documents to eliminate errors that cause offence.
Course outline
01Principles of Diplomatic Communication
02Forms of Address, Titles and Salutations
03Drafting the Note Verbale and Official Letter
04Invitations, Acknowledgements and Replies
05Conveying Positions with Courtesy
06Confidentiality and Discretion in Correspondence
07Protocol Conventions and Common Errors
08Proofreading Official Documents
Who should attend
This course is designed for staff in foreign affairs, embassies, high commissions, regional organisations, protocol offices and public entities who prepare formal official correspondence.
Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.
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